Sr National Accounts & Business Development Manager, Retail Verticals

Current Employees of Happen Bank: Please apply via your internal Workday Account

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

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About the Role

The Sr Business Development Manager, Retail Verticals is an individual contributor responsible for driving revenue growth by acquiring, activating, and expanding strategic retail partnerships in our Point-of-Sale business. You will own complex opportunities from market development through commercial close and ongoing growth while helping Happen Bank strengthen its position across priority retail verticals.

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What You'll Do

• Own and deliver revenue growth across assigned retail verticals
• Develop and executing account acquisition and expansion plans
• Build and manage a qualified pipeline of high-value national and regional retail partners using market data, customer insights, and competitive analysis
• Lead the full business development cycle from prospecting and discovery through solution design, negotiation, contracting, launch, and expansion
• Build trusted relationships with executive and operational decision-makers and structure commercial solutions that create value for partners and Happen Bank
• Partner with Product, Credit, Risk, Legal, Marketing, Finance, and Operations to evaluate opportunities, remove barriers, and deliver strong partner experiences
• Translate market and partner insights into recommendations that improve product positioning, go-to-market execution, and internal workflows
• Maintain disciplined pipeline management, forecasting, and performance reporting using CRM, analytics, and AI-enabled tools where appropriate
• Represent Happen Bank at industry events, associations, and conferences to strengthen relationships and identify emerging growth opportunities

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About You

• 6+ years of B2B sales or business development experience, including enterprise or national account ownership; and a bachelor's degree or higher, or equivalent combination of education and experience
• Demonstrated success independently owning complex sales cycles and delivering measurable revenue growth
• Ability to develop vertical and account strategies, prioritize high-impact opportunities, and move effectively between planning and hands-on execution
• Strong commercial judgment with experience structuring and negotiating complex, high-value agreements
• Analytical and financially minded, with the ability to use data and market intelligence to make decisions, forecast accurately, and improve performance
• Clear and credible communicator who can influence executives, partners, and cross-functional stakeholders without direct authority
• Sound judgment in regulated environments, with the ability to balance growth opportunities with risk, compliance, and customer experience
• Ownership mindset with a track record of improving workflows, developing repeatable practices, and navigating ambiguity
• You have hands-on experience using AI tools to accelerate your work and improve output quality. You're equally comfortable using them yourself and sharing effective approaches with others, while applying sound judgment and recognizing where human oversight remains essential

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Nice to Have

• Experience in financial services, fintech, consumer lending, retail finance, point-of-sale financing, or embedded finance
• Established relationships with national retailers, merchant groups, technology platforms, or relevant industry associations

Work Location

Remote in Eastern half of U.S.

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.

Time Zone Requirements

Local hours (PT, MT, CT, ET)

While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements

30–40% national travel, including overnight travel and occasional weekends

• Travel to support team development and partner growth
• Quarterly travel to San Francisco or Lehi, UT office locations
• Travel to national accounts, conferences
• Happen Bank will cover travel-related expenses

Compensation

The target base salary range for this position is 117,000-137,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

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Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@happen.com.

Notice on AI Tool Use

For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.

You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.

During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment.

We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure.

We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.