Sr Network Engineer
- Compensation
- Not disclosed
- Location
- Grand Rapids, MI, United States
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Network engineering
- Posted
Skills
Must have
- Bachelor's degree in network technology, computer science, or a related field, or equivalent experience, plus five years of relevant IT implementation experience.
- Strong knowledge of layer-2 and layer-3 switching and routing on Cisco and Arista platforms.
- Working knowledge of enterprise firewalls and security policy design, with Palo Alto Networks experience strongly preferred.
- Working knowledge of enterprise wireless networking, with Ruckus experience strongly preferred.
- Solid understanding of DNS, including zone management, record types, resolution troubleshooting, and DNS security.
- Intermediate or greater understanding of wired and Wi-Fi network protocols and how they function in an enterprise environment.
- Experience with network and system monitoring, alerting, and log analysis.
- Experience with configuration backups and restoration.
- Understanding of cellular Internet connectivity and its appropriate use.
- Competency with testing tools and procedures for voice and data circuits.
- A security-first mindset, with a commitment to the integrity of student and organizational infrastructure and data.
- Strong organizational and documentation skills.
- Excellent verbal and written communication skills, and a strong customer service focus.
- Ability to multitask and work effectively in a demanding environment.
Full description
Summary:
The Senior Network Engineer (SNE) at National Heritage Academies™ (NHA) ensures the functionality, stability, and security of NHA's data, voice, and wireless networks and Internet connectivity. The SNE designs, plans, builds, and supports local area networks (LANs), wide area networks (WANs), wireless networks (WLANs), Internet connectivity, voice solutions, and core network services, including DNS and system monitoring, across NHA's school campuses and offices.
The SNE works hands-on with NHA's network platforms, which include Palo Alto Networks firewalls, Ruckus wireless, Arista networking, and Cisco networking. The SNE also supports VPN tunnels, load balancing, and communication links, and resolves hardware and software performance problems quickly and accurately.
Company Information:
National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.
Duties and Responsibilities:
Network infrastructure
- Design, deploy, and replace LAN, WAN, Wi-Fi, firewall, and voice network infrastructure, along with supporting equipment such as UPS units.
- Plan and implement hardware, software, and operating system upgrades and patches, including firmware lifecycle management across Arista, Cisco, Ruckus, and Palo Alto platforms.
- Configure and maintain Arista and Cisco switching and routing, including VLANs, routing protocols, link aggregation, and redundancy.
- Deploy and support Ruckus wireless networks, including controllers, access points, RF planning, and wireless authentication such as 802.1X and certificate-based methods.
- Maintain configuration backups and restoration procedures for all network devices.
- Manage cellular and backup Internet connectivity and ensure it is used appropriately.
Security
- Participate in managing and developing NHA's network security solutions, with a security-first approach to protecting student and organizational data.
- Administer Palo Alto firewalls, including security policies, NAT, VPN, content and threat prevention, and logging.