SR. Payroll Business Analyst
- Compensation
- Not disclosed
- Location
- OH - STATEWIDE or REMOTE
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 4+ years
- Category
- Finance
- Posted
Skills
Must have
- Bachelor's Degree in Business Administration or other related field Preferred
- High School Diploma Required
- 4-6 years relevant experience in payroll, business analysis, operational analytics, or a related role, with demonstrated ownership of complex, cross-functional initiatives Required
- 4-6 years experience supporting large-scale, enterprise-wide processes involving compliance, audits, and multi-system integrations Preferred
- 4–6 years experience working with high volume and multi-state payroll environments Preferred
- Proven ability to lead process improvement initiatives, identify risks and control gaps, and implement scalable, standardized solutions Preferred
- Ability to manage and influence cross-functional stakeholders, aligning multiple priorities and driving business outcomes across Payroll, HR, Finance, Benefits, and IT
- Ability to serve as a functional lead and trusted advisor on enterprise-wide initiatives with multiple stakeholders and competing priorities
- Strong written and verbal communication skills, with the ability to clearly convey complex payroll concepts to stakeholders and leadership
- Demonstrated commitment to maintaining the confidentiality and security of sensitive payroll and employee data
- Advanced ability to analyze complex payroll, system, and operational challenges and deliver practical, compliant, and scalable solutions that support long-term business objectives
Full description
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Lead Payroll Business Analyst is a strategic partner within the Payroll organization, responsible for driving complex initiatives that support payroll operations, compliance, analytics, and continuous improvement. This role collaborates with Payroll, HR, Finance, Tax, Total Rewards, IT, and external partners to analyze processes, evaluate data, and deliver scalable solutions that improve payroll accuracy, efficiency, and audit readiness.
This role operates with enterprise-level scope, managing cross-functional priorities and influencing decision-making across Payroll, Benefits, HRIS, and Technology.
This role serves as a functional lead, owning the end-to-end lifecycle of business initiatives while ensuring alignment with organizational goals, compliance requirements, and operational standards. In addition to hands-on analysis and execution, this role provides leadership in process governance, requirements management, and cross-functional alignment.
What you will do
- Own and manage the intake, prioritization, and delivery of payroll and cross-functional initiatives, ensuring alignment with enterprise priorities and strategic objectives
- Analyze payroll processes, systems, audit findings, ticket trends, and operational data to identify risks, inefficiencies, and improvement opportunities; translate insights into actionable recommendations supporting payroll operations, compliance, and decision‑making
- Lead cross-functional working sessions with Payroll, HR, Finance, Benefits, and Technology stakeholders to define requirements, align priorities, and drive solution design
- Manage and lead the end-to-end requirements lifecycle, ensuring completeness, accuracy, and alignment across systems and workflows
- Create and maintain business requirements, SOPs, process maps, workflows, control documentation, KPIs, dashboards, and reporting to support consistent, scalable, and audit‑ready payroll operations, including identifying opportunities for automation, standardization, and control enhancements
- Lead advanced data analysis and translate complex payroll and system data into actionable insights that inform operational and leadership decision-making
- Analyze data trends, anomalies, and root causes (e.g., overpayments, retroactivity, recurring errors) to drive process improvement and risk mitigation
- Drive development and use of dashboards, KPIs, and data storytelling to provide visibility into performance, compliance, and strategic opportunities