Sr. Presales Engineer
Senior Presales Engineer at a Jeddah-based multi-vendor IT solution provider: designs enterprise solutions across networking, cybersecurity, unified communications and data-center infrastructure, prepares BOMs/BOQs, technical proposals and tender responses, runs demos and PoCs, and hands over to implementation teams. Vendor stack includes Cisco/Meraki, Fortinet, Palo Alto, Microsoft, VMware, Dell
- Compensation
- Not disclosed
- Location
- Jeddah, Saudi Arabia
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- Bachelor's degree in Computer Engineering, Network Engineering, Computer Science, IT, or related field
- Minimum 5 years of relevant IT experience
- Strong practical knowledge of enterprise IT infrastructure and solutions
- Demonstrated experience designing and presenting enterprise IT solutions
- Experience preparing BOMs, BOQs, technical proposals, RFP responses, compliance sheets, and Scope of Work documents
- Ability to understand and interpret complex technical specifications and tender documents
- Strong understanding of solution sizing and enterprise licensing concepts
- Excellent written and verbal English communication skills
- Understanding of cybersecurity solutions (NGFW, ZTNA, EDR/XDR, SIEM/SOC, DLP, PAM, etc.)
- Ability and willingness to quickly learn new technologies and obtain additional certifications
- Strong customer-facing, presentation, and technical documentation skills
- Commercial awareness and ability to manage several opportunities simultaneously
Nice to have
- At least 2-3 years in a Presales, Solution Architect, or customer-facing technical role
- Previous experience at a System Integrator, IT Solution Provider, VAR, distributor, or technology vendor
- Arabic communication skills
- Experience with enterprise networking vendors such as Cisco, Cisco Meraki, or Fortinet
- Experience with security vendors such as Fortinet, Cisco, Palo Alto Networks, or Sophos
- Knowledge of collaboration/UC technologies (Cisco UC, IP telephony, Microsoft Teams, SIP)
- Understanding of servers, storage, HCI, virtualization, backup, and disaster recovery
- Certifications such as CCNA/CCNP, Cisco Collaboration, Fortinet, Microsoft Azure, or security certifications
Full description
Role Summary
SamaWave Solutions is looking for an experienced Senior Presales Engineer to support the design and development of technical solutions across our portfolio of enterprise IT technologies.
The successful candidate will work closely with customers, the sales team, technology vendors, distributors, and SamaWave's technical team to understand business and technical requirements and translate them into complete, technically sound, commercially competitive solutions.
This is a multi-vendor presales role. The Senior Presales Engineer is expected to work across multiple technology domains rather than being limited to a single product or vendor.
The role requires a strong combination of technical knowledge, solution architecture, customer engagement, presentation skills, documentation, commercial awareness, and vendor management.
The candidate should be capable of managing the technical presales lifecycle from initial opportunity qualification through solution design, BOM preparation, technical proposal, presentation/demo, clarification, and final handover to the implementation team.
Key Responsibilities
Presales & Solution Architecture
- Engage with customers to understand their business requirements, existing environment, challenges, technical requirements, and future plans.
- Translate customer requirements into appropriate technical architectures and solutions.
- Design multi-vendor solutions covering areas such as:
- Enterprise networking
- Wireless networking
- Cybersecurity
- Firewalls and secure connectivity
- Unified Communications & Collaboration
- Microsoft and cloud solutions
- Servers, storage, and virtualization
- Backup and disaster recovery
- Identity and access management
- Endpoint and server security
- Cloud and hybrid infrastructure
- Data protection and information security
- Recommend appropriate products, licenses, subscriptions, services, and configurations based on customer requirements.
- Ensure that proposed solutions are technically compatible, correctly sized, scalable, secure, supportable, and commercially viable.
- Develop high-level and low-level solution architectures where required.