Sr. Product Manager, Identity & Apply
Owns product for ZipRecruiter's job seeker profile and apply flow — deciding what to ask job seekers, keeping profile data accurate, and driving conversion from job click to completed, high-quality application. Works across employer product, trust & safety, matching, and mobile teams using experimentation, analytics, user research, and ML-powered features.
- Compensation
- $175K–$235K / yr
- Location
- Santa Monica, CA
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Full time
- Experience
- 5+ years
- Category
- Product
- Posted
Skills
Must have
- 5+ years of proven success in product management with a record of delivering results
- Stakeholder management: shipped products depending on many teams with competing goals; builds alignment through clear writing and well-framed tradeoffs
- Broad technical range: strong UI/UX instincts for high-traffic consumer flows; understands shared platforms, APIs, and MCPs; can reason about model quality and failure modes
- Owned a high-volume consumer flow (onboarding, checkout, sign-up, or application) and improved its conversion through sustained experimentation
- AI/ML fluency: shipped product features powered by machine learning (extraction, classification, ranking, or generative assistance) and can evaluate them pre- and post-launch
- Deeply analytical: data-obsessed problem solver who interrogates the 'why' behind the numbers
- Customer obsession: passion for speaking directly with users and personally conducting user research
- Self-motivated and thrives with autonomy to drive massive impact
Nice to have
- Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare)
- Experience building user profiles, account systems, or data collection at consumer scale, including privacy and consent questions
- Experience shipping a single product experience across web, iOS, and Android
- Familiarity with applicant tracking systems or other B2B integrations
Full description
We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)
Our Mission:
To actively connect people to their next great opportunity.
Who We Are:
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary:
Every application on ZipRecruiter comes out of two things: what we know about a job seeker, and the flow they go through to apply. The profile holds that knowledge: resume, work history, skills, preferences, and the trade-offs that matter in their job search. The apply flow turns interest in a job into an application an employer can act on. Together they decide how many job seekers who find a job they like go on to apply, and how well each application represents the person behind it.
You will own Product for both. That means deciding what we ask job seekers and when, how we build and keep an accurate picture of each person, and how we get from a job click to a completed, high-quality application with as little effort from the user as possible. The goal is simple to state and hard to deliver: a job seeker should never have to tell us something twice, and every application should show an employer the right reasons to respond.
Few Product roles at ZipRecruiter have more stakeholders. The apply flow is where employer requirements meet the job seeker experience. Employers ask screening questions and rely on applications arriving in their own systems. Trust and safety teams protect the marketplace from fraudulent and low-quality applications. Profile data feeds matching, messaging, and the resume database tools employers use. This is a high-stakes product area where small changes can have outsized impact and there is a huge amount of untapped opportunity for PMs with the ownership and drive to deliver.
Key Focuses:
- Act as an Owner: Take full accountability for the job seeker profile and apply flow, from setting KPIs across the funnel to the details of individual screens and questions.
- Lead through collaboration: Align employer Product, matching and qualification, trust and safety, platform engineering, mobile, messaging, and legal and compliance partners on a shared roadmap. When their requirements conflict, you will set out the tradeoffs clearly, bring people to a decision, and keep everyone informed as things evolve.
- Build the profile job seekers want to keep: Decide what we learn about job seekers, how we learn it, and how we use it to make every later step faster and more accurate. Make the value of a rich profile obvious to the job seeker.