Sr. Product Manager, Platform - Integrations Technology

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Product Manager to Coupa:

As the Product Manager for Coupa’s Implementation Experience, you will own and execute a product roadmap designed to streamline customer implementations and establish a no-code integration paradigm across the Coupa ecosystem. Your work will directly impact mid-market customers, strategic partners, suppliers, and third-party application act as the bridge between business stakeholders, engineering, services, and user experience teams, being the voice of the customer. Your role will range from optimizing profitability of existing products to innovating new product ideas grounded in market and customer insights. You’ll leverage your unique blend of business acumen and technical expertise to turn vision into reality, focusing on solving customer pain points with elegant solutions for broad market adoption.

What You'll Do:

• Drive roadmap planning and execution for Coupa’s Implementation Experience portfolio
• Establish and evangelize a “Quickstart Framework” to simplify implementation and configuration
• Innovate simple, elegant no-code integration experiences
• Manage the full product lifecycle: strategy, roadmap, feature design, development, go-to-market, support, and adoption
• Collaborate closely with UX and engineering teams during design, build, and testing phases
• Support multiple development and delivery teams in managing a customer and innovation-driven roadmap
• Develop a broad understanding of direct and indirect spend management

What You Will Bring To Coupa:

• Minimum 3 years of Associate PM or PM experience in an innovative SaaS/Cloud product company or a similar software leadership role
• Strong familiarity with integration concepts such as REST, OAuth/OIDC, webhooks, and data transformation
• Experience with iPaaS is a plus but not required
• Ability to use and explain deeply configurable products and their business impact
• Innovative, entrepreneurial mindset with a hands-on approach
• Experience working cross-functionally in SaaS organizations, using data to generate actionable insights
• Deep empathy for customers with a commitment to meaningful product improvements
• Strong understanding of UX importance and experience driving usable, well-designed solutions with clear UX standards

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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