Sr Product Manager, Technical, AWS Forward Deployed Engineering (FDE)

95% of enterprise technology pilots deliver zero measurable P&L impact. The technology works — the gap is in the last mile: getting production systems running inside complex enterprises where legacy infrastructure, regulated data, and organizational complexity collide. AWS is making a billion-dollar investment in Forward Deployed Engineering to close that gap.

You are a product manager embedded inside an FDE delivery pod, owning the product lifecycle for customer engagements — from discovery through production delivery. You work directly inside enterprise customers: performing discovery, defining outcomes, writing specs, managing trade-offs, and working hand-in-hand with engineering to ship production systems under compressed timelines.

This is not a traditional AWS PM role. You are field-facing — you work with customers regularly and turn engagement learnings into platform improvements. You own the why and what for your engagements, while engineering owns the how.

Traveling 30-50% is required for this role.

Key job responsibilities
Customer Discovery and Scoping

• Partner with sales and senior PMs to perform customer discovery — mapping business goals, technical landscape, and problems worth solving
• Engage with Director-level and senior technical stakeholders at enterprise customers to understand how AI technology can address their business challenges
• Work with your engineering counterparts to define the minimum lovable product, write success criteria, and quantify expected business value

Product Ownership and Delivery

• Own customer outcomes for your engagements, operating inside customer environments with real constraints — regulated data, brownfield infrastructure, multi-stakeholder governance
• Follow AI DLC to iteratively define problems, write requirements, and deliver production code in weeks, not months
• Drive solutions from launch to adoption by capturing user feedback, iterating, and proving defined business value
• Make judgment calls about what simplifications are acceptable and when a product is ready to ship versus when it needs more iteration

Platform Feedback

• Identify what breaks or slows down across your deployments and surface those findings to senior PMs and engineering
• Contribute to the feedback loop between field delivery and the product/engineering roadmap
• Advocate for graduating custom pod work into reusable platform capabilities with supporting data

Industry Learning and Reuse

• Build domain expertise within your engagement vertical
• Contribute to industry-specific accelerators, reference architectures, and blueprints that make future engagements faster