Sr Project Manager, Implementations
- Compensation
- Not disclosed
- Location
- Austin, Texas, United States
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Project management
- Posted
Skills
Must have
- 5+ years of project management experience delivering complex, technical implementation or migration projects, ideally including production system cutovers
- Experience managing multi-stakeholder projects spanning internal engineering/deployment teams and external customer technical teams
- Strong technical aptitude, comfortable understanding infrastructure migration concepts (e.g., legacy operating system to Linux platform migrations) well enough to plan and sequence around them, withou
- Experience with Salesforce or a comparable CRM/project-tracking tool
- Excellent written and verbal communication skills, comfortable presenting project status to both technical teams and executive stakeholders
- Strong critical thinking and risk-management skills, with the ability to identify and mitigate schedule and technical risk before it becomes a problem
- Willingness to learn and apply AI-powered tools to accelerate project tracking, status reporting, and cross-team coordination; prior hands-on experience with AI tools is a plus
- Ability to manage multiple concurrent projects and prioritize independently
Nice to have
- PMP or a comparable project management certification
- Experience in airline operations, flight dispatch, or aviation technology
- Experience coordinating international, multi-time-zone customer implementations
- Background in client or account management, with the ability to translate customer needs into a project plan
- Comfort working across time zones with international customers
Full description
Jeppesen ForeFlight is redefining the future of aviation technology, equipping pilots, operators, and decision-makers with the software tools to forge bold new digital paths that push past the expected. We stand with those who dream bigger, fly farther, and seek to explore the next frontier in the cockpit and operations center.
Jeppesen ForeFlight is seeking a Senior Project Manager, Implementations reporting to the Senior Manager, Professional Services Implementation & Deployment, to lead complex, customer-facing implementation and migration projects across our legacy and next-generation flight planning products, including our JetPlan Engine platform migration program moving customers off unsupported legacy hardware and operating systems onto current, supported infrastructure.
As a Senior Project Manager, you will own the end-to-end planning, scheduling, and delivery of multi-workstream implementation and migration projects, coordinating across Development, Deployment Specialists, Quality Assurance, and the customer's own technical team to move complex, production flight-planning systems safely from legacy infrastructure onto our current platforms.
A successful candidate is comfortable being the connective tissue across engineering, deployment, and the customer on a technically complex, high-stakes project, tracking schedule, risk, and dependencies with equal rigor. You're equally comfortable running a detailed cutover plan, presenting a clear status update to executive stakeholders, and keeping several concurrent migrations on track at once. You either know legacy-to-modern infrastructure migrations already, or you're eager to learn the space quickly.
Key Responsibilities:
- Own project planning, scheduling, and status reporting for one or more complex implementation and migration projects, from kickoff through go-live and into early production support handoff
- Build and maintain detailed project plans, RAID logs (risks, assumptions, issues, dependencies), and cutover/go-live runbooks for each migration
- Coordinate across Development, Deployment Specialists, Quality Assurance, and Support to sequence and de-risk cutover activities for production systems that cannot tolerate extended downtime
- Manage and track project status in Salesforce, keeping stakeholders and leadership current on schedule, risk, and blockers
- Lead recurring customer- and internal-facing status meetings, translating technical migration details into clear, actionable updates for both technical and executive stakeholders
- Coordinate go-live/cutover events directly with customer technical teams, including scheduling maintenance windows and validating post-cutover system health
- Identify and escalate schedule, resource, or technical risks early, and drive mitigation plans to closure