Sr. Quality Engineer

The Sr. Quality Engineer reports to the site Quality Manager and is responsible for internal and external quality in the assigned area of responsibility (cells, value streams). Focuses on quality of internal products, but also supports new product development projects through ownership of project tasks relevant for quality, and management of the project up to series release. Organizes and executes internal process and product audits and drives resulting actions to continuously improve product quality and quality management standards. Tracks and manages supplier quality. This position is onsite in Elizabethtown, NC.

Primary Responsibilities

• Leading quality assurance initiatives, defining QA strategies, and establishing test methodologies to ensure high-quality deliverables

• Providing guidance and mentorship to Quality Engineers, fostering a culture of quality within the team

• Generation and reporting of quality KPIs (both internal and external)

• Working closely with cross-functional teams, including product management, production, development, and operations, to align quality objectives and ensure a shared understanding of requirements

• Planning and execution of internal process and product audits

• Defining actions or countermeasures arising from such internal audits, and ensuring their timely implementation

• Management and execution of external audits as needed

• Participation in project teams as needed, specifically to represent quality management interests

• Developing and maintaining quality plan for existing and new products, in collaboration with operations team and/or project teams

• Participating in the creation of qualification test matrices in preparation of product launches

• Leading or participating in pilot runs, follow up of resulting action lists

• Product releases / serial releases (including PAPP if requested by relevant customers)

• Leading and coordinating efforts to address quality problems (e.g. customer call-backs, customer or supplier reclamations, significant production issues)

• Planning and executing in-process quality control tests, align resulting actions with operations leadership, follow up actions

• Validation and approval of supplier FAIs

• Diagnosis of customer reclamations, definition of countermeasures, handling of relevant communication and reporting in the appropriate or required formats (e.g. 8D)

• Validation and maintenance of testing equipment, in collaboration with Industrial or Manufacturing Engineering team