Sr Sales Development Representative

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Location: Lisbon,Lisbon,Portugal

About MoEngage:

MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2+ billion users monthly across 60+ countries, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, we've evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels.

At the core of our platform is Merlin AI - our purpose-built Agentic AI for marketing teams. Merlin enables marketers with a suite of specialized native and custom agents to build segments, campaigns, discover insights and automate marketing workflows. With our recent acquisition of Aampe, brands can now create a decisioning agent per user to bring true 1:1 personalization at scale for over 1B+ monthly active users.

For over a decade, MoEngage has helped brands in 60+ countries create standout digital experiences for more than a billion customers every month. Backed by leading investors including Goldman Sachs Asset Management, B Capital, Steadview Capital, ChrysCapital, Multiples, Eight Roads, F-Prime, and Matrix Partners, we’ve grown to 800+ employees across 15 global offices, recently closing a $280M Series F round.

We’re also proud to be recognized as a 2026 Gartner® Magic Quadrant™ Visionary for Personalization Engines, a Strong Performer in The Forrester Wave™ for Cross-Channel Marketing Hubs, and the only vendor named a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Email Marketing.

Roles & Responsibilities:

• Drive the creation of sales-qualified opportunities and maintain a robust pipeline through strategic outbound and inbound prospecting.

• Conduct in-depth account mapping and source leads that align precisely with our target customer personas.

• Leverage modern AI solutions to enhance prospect research and deliver tailored messaging.

• Initiate new business partnerships utilizing diverse channels including phone, email, and social media to showcase MoEngage solutions.

• Identify and articulate how MoEngage can effectively address prospect challenges regarding user engagement and retention.

• Engage with key stakeholders to evaluate purchase authority, budget availability, and implementation timelines.

• Nurture prospect relationships through consistent, high-quality communication to guide opportunities through the sales funnel.

• Partner with Marketing to qualify inbound interest and ensure seamless handoffs to the Sales team.