Sr. Software Engineer/Technical Lead

• Conduct business analysis, stakeholder engagement, and user-centered design

activities limited to the application portfolio and approved integrations.

• Design and implement system, application, and database architecture consistent with

enterprise standards.

• Develop and maintain web applications, RESTful APIs, and automation necessary to

support functionality, using Visual Studio, MVC, C#, SQL server Data Tools,
Python, Web API, Bootstrap, Angular Js, Ajax, JavaScript, CSS, JQuery, and JSON.

• Produce test plans and test artifacts and support automated testing as defined within

scope.

• Use Scrum/Agile methodology to develop dynamic web and database applications

using, but not limited to ".NET", with various SQL or NoSQL databases on premise and/or
cloud.

• Deliver user documentation, administrator guides, training materials, and perform

knowledge transfer activities as required by deliverables.

• Support accessibility (Section 508), privacy, and security requirements throughout the

SDLC and provide artifacts required for ATO packages when applicable.

• Provide steady-state production support during business hours,

including incident triage, resolution, and problem management.

• Monitor system health and performance and support agreed Service Level Agreements

(SLAs).

• Manage configuration, release, and change control processes using Government-

approved DevOps tools.

• Maintain data repositories, backups, and recovery procedures.
• Support integration with enterprise data feeds (e.g., nVision, NBS, ServiceNow) as

currently implemented or as authorized.

• Provide application support and status reporting as required.
• Communicate regularly with Contracting Officer (CO), Contracting Officer

Representative (COR) and key stakeholders on the progress including early and candid
notification on risks and issues.

• Support modernization initiatives incrementally and subject to Government prioritization,

funding availability, and authorization.

• Plan and execute consolidation of IC-specific instances into a single enterprise

platform when directed by the Government.

• Support cloud adoption planning and migration activities as approved, including security

and cost considerations.

• Implement automation, CI/CD pipelines, and architectural improvements as scoped and

approved.

• Evaluate emerging technologies and provide recommendations. Any AI-enabled

functionality shall comply with Federal AI governance requirements and
shall not be implemented without written Government approval.

• Understand user’s preference and shipping history, offer personalized product

recommendations to enhance user engagement and satisfaction.

• Improve customer experience as it relates to service requests and document

management. Streamline the process by allowing minimal clicks and order tracking
updates.

• Improve communication, efficiency, consistency, accuracy, timeliness, integrity, quality,

and access to managed information across the enterprise. Monitor and update
security protocols to prevent data breach.

• Develop EPLC (Enterprise Performance Life Cycle) based systems using Agile

methodology, maintain systems with regular updates, provide both applications and end-
user support, and improve the agility of software development and delivery.

• Increase compliance with Federal and Department Green IT goals and initiatives.

Highlight eco-friendly green products to reduce environmental impact.

• Maintain applications high availability of 99.9% during the normal business hours.