Sr. Software Engineering Manager, Firehouse Subs

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

At Restaurant Brands International (RBI), we recognize that exceptional digital experiences significantly influence our guests’ decisions. At Firehouse Subs, our digital platforms directly power guest engagement, ordering, promotions, loyalty, and franchise operations across North America.

We are seeking a hands-on Sr. Manager, Software Engineering to lead technical design, architecture, and delivery of scalable, high-performance digital solutions. This role will directly impact millions of guest interactions while supporting franchisee-facing tools and operational systems.

This is not a traditional people-management-only role. The ideal candidate is a senior technical leader who contributes production code daily (50–70% hands-on), drives architectural direction, elevates engineering standards, and mentors engineers to improve overall team capability.

You will collaborate closely with Product, Design, Data, and Brand leadership to build innovative digital solutions that enhance guest satisfaction, drive sales growth, and modernize the Firehouse Subs technology ecosystem.

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Jacksonville, FL.What You'll Do:

• Design, develop, and deliver robust technical solutions for critical guest-facing and franchisee-facing digital features.
• Lead architecture and system design decisions, creating clear and actionable Architecture Decision Records (ADRs).
• Contribute meaningful production code across React, Node.js, and TypeScript-based systems.
• Improve performance and scalability of services handling high transaction volumes.