Sr Staff Architect, Software
The Sr Staff Architect will lead the architecture, design, and integration of the global SAP Cloud for Customer (C4C) platform. This role involves mentoring a technical team, overseeing complex system integrations, and ensuring the operational stability of enterprise CRM processes.
- Compensation
- Not disclosed
- Location
- Bangalore, India
- Work setup
- Not specified
- Seniority
- Staff
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Architecture
- Posted
Skills
Must have
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, Engineering, or related field
- Minimum 5+ years of experience in enterprise software development, SAP CRM/C4C solutions, or related SAP cloud technologies
- Proven experience in team leadership with responsibility for managing direct reports
- Expert-level knowledge of SAP Cloud for Customer (C4C) architecture, configuration, and extensibility
- Expertise in enterprise system integration including SAP CPI, REST/SOAP APIs, and OData services
- Deep understanding of enterprise CRM business processes
- Experience architecting and supporting global, multi-region SAP environments
Full description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:Job Summary
The Sr Staff Architect, Software serves as a senior technical authority responsible for the architecture, design, customization, integration, and operational stability of a global SAP Cloud for Customer (C4C) platform supporting enterprise-wide customer relationship management processes. This role requires deep, specialized knowledge of SAP cloud technologies, enterprise software architecture, and complex system integrations. The position involves advanced technical decision-making, system design governance, and long-term platform strategy and requires at minimum a bachelor's degree in a specialized technical field.
Primary Duties and Responsibilities
- Act as a senior staff architect for the SAP Cloud for Customer (C4C) platform, defining solution architecture, technical standards, and best practices for a global enterprise implementation.
- Lead and develop a small team with mixed skills, providing direction and fostering technical excellence across diverse competencies.
- Mentor and develop team members, building their technical capabilities and supporting their professional growth within the SAP C4C ecosystem.
- Coordinate cross-functional team activities, ensuring alignment between technical teams, business stakeholders, and IT functions.
- Provide leadership in architectural reviews and design sessions, guiding technical decision-making and ensuring adherence to best practices.
- Design complex SAP C4C customizations and extensions using SAP Cloud Application Studio (SDK), including custom business objects, workflows, scripts (ABSL), and UI adaptations.
- Architect and oversee integrations between SAP C4C and other enterprise systems such as SAP S/4HANA, SAP ECC, SAP CPI, and third-party applications using REST, SOAP, OData services, and middleware technologies.
- Evaluate business requirements and translate them into scalable, secure, and high-performance technical designs aligned with enterprise architecture standards.
- Lead root cause analysis and resolution of highly complex production issues involving SAP C4C custom developments, integrations, and data flows.