Sr Staff Forward Deployed Engineer

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

*UKG is unable to offer sponsorship for this position.*Sr. Staff Forward Deployed EngineerRole Overview

We are seeking a Senior Staff Forward Deployed Engineer (FDE) to lead complex enterprise engagements across UKG’s HCM, Payroll, and Workforce Management ecosystem.

This role operates as a principal architect and strategic advisor, combining enterprise systems design, agentic AI architecture, and hands-on engineering.

You will embed with strategic customers to deliver production-grade integrations, AI-enabled workflows, and reusable platform patterns that accelerate time-to-value and expansion.

This is not traditional consulting — you will ship production systems and influence product and platform direction.

Why This Role Matters

You will directly shape how enterprise customers adopt UKG’s platform and AI capabilities.

This role drives customer outcomes, platform leverage, and product evolution — forming a critical link between enterprise reality and engineering strategy.

Key Responsibilities

• Lead architecture for complex enterprise ecosystems across HCM, Payroll, WFM, ERP, IAM, and adjacent systems

• Design and deliver production-grade integrations, automation, and AI-enabled workflows

• Advise customers on agentic AI adoption, including orchestration, decisioning, and human-in-the-loop systems

• Translate business problems into scalable architectures combining systems + AI capabilities

• Act as a trusted technical advisor to CIO/CTO-level stakeholders

• Drive reusable accelerators, templates, and reference architectures

• Mentor and guide other FDEs; set technical standards and best practices

• Influence product roadmap through structured field feedback

Agentic AI Leadership:

• Guide enterprise customers on safe, compliant, and scalable AI adoption

• Design and prototype agentic workflows integrated with enterprise systems