Sr. Technical Program Manager
- Compensation
- Not disclosed
- Location
- Oak Brook, IL
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 10+ years
- Category
- Project management
- Posted
Skills
Must have
- Bachelor's degree in engineering, Business, or related field.
- PMP, PMI-ACP, CSM, A-CSM or equivalent certification.
- 10+ years of program or project management experience in a software/AI engineering, hardware-software integration, or infrastructure environment, including experience leading multi-team, multi-site pr
- Experience working in agile/scrum environments; comfortable with Jira, Confluence, and similar tools, including standing up or evolving these processes for a growing organization.
- Demonstrated ability to own the largest, most complex programs in the organization — spanning multiple engineering disciplines, sites, and time zones — with competing priorities and significant ambigu
- Strong technical background — you don't need to write production code, but you must be able to engage deeply with engineering directors on technical tradeoffs, architecture decisions, and delivery con
- Excellent written and verbal communication; proven ability to brief senior leadership (director/VP/CTO level) and tailor message and level of detail to the audience.
- Proven track record of operating effectively in matrixed, global organizations with distributed, cross-functional teams across multiple time zones.
- Familiarity with infrastructure-as-code (Terraform), container orchestration (Kubernetes), or GitOps (ArgoCD).
- Experience driving AI, DevEx, developer productivity, or internal platform initiatives at an organizational (not just team) level.
- Demonstrated experience mentoring or informally leading other program/project managers and contributing to how a TPM function or PMO operates.
Nice to have
- Prior experience as a Senior or Staff-level Technical Program Manager in a hardware-software, IoT/connected-device, or similarly matrixed engineering organization.
- Experience standing up or scaling a TPM function or PMO from an early stage.
- Background in building internal platform-as-a-product programs or developer self-service tooling at an organizational scale.
- Experience partnering with hardware engineering teams at the leadership level — familiarity with NPD (New Product Development) processes, hardware-software integration, or embedded systems in connecte
- Experience in IoT, connected home, or cloud-native platform engineering environments is a plus.
Full description
Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.
Job Summary:
This is a role within CG's Engineering group. A successful incumbent is expected to (i) Own the definition and cross-functional strategy for org-wide programs/initiatives that span all engineering disciplines and global sites. Set scoping standards other TPMs follow, and step in to unblock or re-scope programs that have stalled., and (ii) Drive the org-wide program portfolio across Hardware, Software, and AI Engineering; maintaining the single source of truth for commitments, capacity, dependencies, and status that other TPMs and engineering leaders rely on. Requires 10+ years of program or project management experience in a software/AI engineering, hardware-software integration, or infrastructure environment, including experience leading multi-team, multi-site programs and mentoring other program/project managers.
Experience working in agile/scrum environments; comfortable with Jira, Confluence, and similar tools, including standing up or evolving these processes for a growing organization. and a minimum of a bachelor's degree in engineering, Business, or related field with a PMP, PMI-ACP, CSM, A-CSM or equivalent certification.
Job Responsibilities:
- Own the definition and cross-functional strategy for org-wide programs/initiatives that span all engineering disciplines and global sites. Set scoping standards other TPMs follow, and step in to unblock or re-scope programs that have stalled.
- Drive the org-wide program portfolio across Hardware, Software, and AI Engineering; maintaining the single source of truth for commitments, capacity, dependencies, and status that other TPMs and engineering leaders rely on.
- Serve as the senior-most interface between business/product leadership and engineering directors on the organization's most complex, highest-risk commitments, translating contracts, growth targets, and customer deployments into engineering capacity plans and surfacing tradeoffs at the leadership level before they become misses.
- Design, implement, and own the dashboards, cadences, KPIs, and reporting frameworks used to brief the CTO and senior leadership on portfolio health across the full engineering organization. Use data and pattern-recognition across programs to shape strategic decisions and organizational design.
- Own the real-time view of capacity versus committed demand across Hardware, Platform/Cloud, and Eng Ops, and drive prioritization decisions at the director/VP level when demand conflicts across sites and disciplines.