Skills

Full description

Design, develop, and implement Genesys Cloud Contact Center solutions to meet business requirements.
Collaborate with stakeholders to gather requirements and provide technical guidance on solution design.
Develop and maintain high-quality code that meets industry standards and best practices.
Troubleshoot and resolve complex technical issues related to Genesys Cloud Contact Center.
Participate in code reviews and contribute to the improvement of the overall codebase quality.
Work closely with the testing team to ensure thorough testing and validation of developed solutions.

Strong understanding of Genesys Cloud Contact Center architecture and features.
Experience with programming languages such as Java or JavaScript.
Familiarity with agile development methodologies and version control systems like Git.
Excellent problem-solving skills and attention to detail.
Ability to work effectively in a team environment and communicate technical ideas clearly.
Strong analytical and critical thinking skills with the ability to make informed decisions.