[SSF] Director/Executive Director/Partner- Technology

Skills

• analytics
• automation
• business-development
• crm
• data-governance
• data-warehousing
• design-thinking
• hubspot
• iam
• marketing-automation
• salesforce
• solution-design
• stakeholder-management
• veeva

Must have

1. Lead major workstreams within commercial transformation programs, including omnichannel acceleration, CRM modernization, data-driven targeting, and digital execution readiness.
2. Translate client business goals into actionable commercial technology roadmaps, spanning Veeva, Salesforce, Adobe, OCE, CDP, DAM, and broader MarTech ecosystems.
3. Manage day-to-day delivery for large omnichannel and CRM engagements, including platform redesign, NBA deployments, marketing automation enhancements, modular content operations, and consent/identity
4. Drive commercial analytics and insight generation, partnering with data teams to define KPIs, implement measurement frameworks (MMx, MTA), and operationalize ROI tracking.
5. Develop high-quality deliverables, including diagnostic assessments, capability maturity analyses, solution architectures, and implementation plans for commercial systems.
6. Engage senior client stakeholders (Directors, Sr. Directors, VPs) to define requirements, align on priorities, and ensure program success.
7. Support sales pursuits by contributing to proposals, demos, SOW development, effort estimation, and solution design.
8. Create and refine internal IP, including frameworks, accelerators, templates, and domain-specific methodologies.
9. Oversee project financials at the engagement level, including budget tracking, forecasting, resourcing, and margin management.
10. Coach and develop Engagement leads and Analysts, fostering capability building across omnichannel, CRM, data, and marketing technology disciplines.
11. Collaborate across global teams to scale best practices and support multi-region delivery models.
12. Ensure operational excellence across delivery risk management, QA reviews, stakeholder communication, and change management.
13. 12–20 years of work experience in life sciences consulting, commercial technology, digital transformation, or related domains.
14. Advanced degree preferred (MBA or Master’s in a relevant field).
15. Strong experience leading cross-functional teams across strategy, technology, and analytics.
16. Demonstrated ability to design and execute solutions for complex commercial and omnichannel challenges.
17. Hands-on expertise in at least two of the following areas
18. Omnichannel strategy & commercial data governance
19. Omnichannel data infrastructure (data warehouse, CDP, identity, consent, clean rooms)
20. Content operations & enablement (modular content, MLR workflow optimization)
21. Omnichannel orchestration (NBA, digital targeting, personalization)
22. Marketing automation platforms (HubSpot, Salesforce, Veeva, Adobe)
23. Measurement & analytics (MMx, MTA, channel performance dashboards)
24. Excellent communication, storytelling, and stakeholder management skills; able to clearly articulate complex commercial tech topics.
25. Experience with life sciences commercial models, including brand marketing, field force enablement, access/payer considerations, and digital engagement.
26. Track record of active business development and contributing to account and practice area growth.
27. Ability to work collaboratively in a fast-paced, global, cross-functional team environment.
28. Willingness to travel to support client delivery and internal initiatives

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