Staff Backend Engineer
Staff backend engineer at Giga, a Series A startup building real-time voice AI agents for enterprise customer support (customers include DoorDash). You'll set backend architecture, own high-stakes projects, and mentor engineers while shipping code in Python (Django/FastAPI), TypeScript/Node.js, and an AWS/Kubernetes/Postgres stack.
- Compensation
- $200K–$400K / yr
- Location
- New York, United States
- Work setup
- Onsite
- Seniority
- Staff
- Employment
- Not specified
- Experience
- 7+ years
- Category
- Backend
- Posted
Skills
Must have
- 7+ years of backend engineering experience with a track record of leading complex projects
- Opinions about how systems should be built and can articulate the tradeoffs
- Can turn a vague problem into a clear technical approach without much guidance
- Writes excellent code and holds others to a high standard without being a bottleneck
- Energized by hard problems and comfortable with uncertainty
- Wants to be hands-on: staff engineers ship code, not just review it
- Has built systems that scaled and understands what breaks at each order of magnitude
- Backend experience with Python (Django/FastAPI) and TypeScript (Node.js)
Nice to have
- Experience with AWS, Modal, Kubernetes, Postgres; some interaction with Next.js frontend
Full description
About Giga
Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence.To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
- Voice AI startup Giga raises $61M Series A
- DoorDash and Giga Partnership
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!
The Role
We're looking for a staff engineer to help shape the technical direction of our backend systems. You'll lead complex projects, make architectural decisions that affect the whole platform, and raise the bar for engineering quality across the team.
This is a role for someone who wants to build, not just advise. You'll write code, own systems, and ship, but you'll also be expected to think beyond your immediate work to identify what the team should be building next and how we should build it.
What You'll Work On
You'll drive technical initiatives across the company. Some examples:
- System architecture: Designing how our agent infrastructure should evolve as we scale, making tradeoffs between speed, reliability, and complexity
- Hard technical problems: Owning the most ambiguous, highest-stakes projects where getting it wrong would hurt the business
- Technical strategy: Identifying gaps in our systems before they become problems and building the case for addressing them
- Engineering quality: Setting standards for code review, system design, and operational excellence through your own work
At the staff level, you'll work across team boundaries and be responsible for outcomes beyond your individual output. You'll mentor other engineers and help them grow, but through collaboration on real work rather than formal management.
Tech Stack
- Backend: Python (Django/FastAPI), TypeScript (Node.js)