Staff DevOps Engineer, Developer Experience (DevEx)
Staff-level DevOps engineer on Demandbase's Developer Experience team, setting org-wide technical direction for the internal developer platform (Backstage), CI/CD, multi-cluster Kubernetes on AWS/GCP, service mesh, observability, and FinOps, while driving safe adoption of AI-assisted engineering tooling.
- Compensation
- Not disclosed
- Location
- US - Remote
- Work setup
- Remote
- Seniority
- Staff
- Employment
- Not specified
- Experience
- 7+ years
- Category
- Devops
- Posted
Skills
Must have
- 10+ years overall engineering experience including meaningful hands-on software development (Go, Python, or Java)
- 7+ years building and operating cloud infrastructure at scale
- Track record as technical leader across multiple teams (cross-team RFCs, architecture decisions, platform strategy)
- Deep hands-on experience designing and operating multi-account, multi-cluster Kubernetes platforms in production (EKS and/or GKE) at meaningful scale
- Strong proficiency with Infrastructure as Code (Terraform, Crossplane)
- GitOps practices (Flux or Argo CD) applied at organizational scale
- Deep experience designing and owning CI/CD systems with high release velocity and security guardrails (GitLab CI/CD preferred)
- Hands-on experience with service mesh (Istio) in multi-cluster environments, including security/traffic policy
- Strong experience building and owning observability platforms (Prometheus, Datadog, Grafana, Loki/Mimir/Thanos) with a cost-aware lens
Nice to have
- Working knowledge of container/supply-chain security practices (image scanning, hardened base images, vulnerability remediation)
- Experience owning or contributing to cloud cost governance/FinOps practice
- Fluency with AI-assisted/agentic development tooling (Cursor, Claude Code, Codex, or equivalent)
- Solid understanding of SLIs/SLOs, alerting strategy, and incident response, with experience leading blameless postmortems
- Excellent written and verbal communication
- Experience supporting data pipeline/batch platforms (Airflow, EMR, Dataproc)
Full description
Introduction to Demandbase:
Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform.
As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.
About the Role
As a Staff DevOps Engineer on the Developer Experience (DevEx) team, you will set the technical direction for the platforms, tooling, and workflows that every engineering team at Demandbase depends on to ship reliably to production. This is not a single-team execution role you will define multi-quarter platform strategy across build, test, deploy, and operate stages for services and data pipelines running on AWS and GCP, and you'll be the person other senior and staff engineers across the org come to when a platform decision has broad blast radius.
You'll act as a force multiplier at organizational scale: abstracting infrastructure complexity into paved roads, driving adoption of self-service platforms, and embedding reliability, security, costawareness, and observability. You are fluent with AI-assisted and agentic engineering workflows and are expected to help define how the broader engineering org adopts these tools safely and effectively. This role is critical to improving local-to-production parity, reducing cognitive load fleetwide, and sustaining high release velocity across our Kubernetes-based services and data platforms.
What makes this role distinctive
You'll combine technical strategy, platform product thinking, and hands-on systems leadership to make reliable delivery the default for engineering teams.
RESPONSIBILITIES
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Platform Strategy & Technical Leadership
- Set and drive the technical roadmap for the Internal Developer Platform (IDP) - not just execute against one handed to you.
- Author and review RFCs/design docs that other teams adopt; act as architecture reviewer for infrastructure-impacting changes org-wide.
- Serve as the escalation point for the highest-severity production incidents involving platform infrastructure; lead retrospectives and turn findings into structural fixes, not one-off patches.