Staff FullStack Engineer - Application Core Services | Canada | Remote
Staff-level, frontend-heavy full-stack engineer (75% frontend, 25% backend) on Grafana Labs' AppCore Usage squad, building and operating the billing/usage engine, customer account portal, and integrations with cloud marketplaces and business systems. Core stack: TypeScript/React on the frontend, Golang/Node.js on the backend, Kubernetes on AWS/GCP/Azure. Fully remote for candidates in Canada (and
- Compensation
- CA$186.4K–CA$223.6K / yr
- Location
- Canada (Remote)
- Work setup
- Remote
- Seniority
- Staff
- Employment
- Contract
- Experience
- 1+ years
- Category
- Fullstack
- Posted
Skills
Must have
- At least 1 year of fully remote work experience
- Experience on a big SaaS platform dealing with distributed systems problems (scalability, multi-tenancy, data isolation, HA)
- Strong professional experience with backend technologies (Golang, Node.js) and modern frontend development (TypeScript, React)
- Care deeply about developer and user experience and product quality
- Experience delivering projects end-to-end self-driven, from requirements to shipping
- Writes clean, robust, well-tested software others can operate and maintain
- Experience mentoring junior engineers in a collaborative, asynchronous environment
- Able to break down complex challenges into modular solutions, deliver MVPs, and iterate on feedback
- Willing to work across teams, align plans with squads and external stakeholders, and be open to feedback
- Strong Kubernetes experience in AWS, GCP, or Azure and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet)
Nice to have
- Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
- Experience designing and maintaining integrations with third-party business systems (NetSuite, Salesforce, cloud marketplaces)
- Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
- Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
- Experience with SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
- Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
Full description
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.