Staff Software Engineer - Application Core Services | US | Remote
Staff engineer on Grafana Labs' AppCore Usage squad building and operating billing, usage calculation, and cloud marketplace integration systems. Work is ~75% Go backend / 25% TypeScript-React frontend, including Kubernetes infrastructure, IaC/CI-CD, database reliability, and on-call.
- Compensation
- $175K–$210K / yr
- Location
- United States (Remote)
- Work setup
- Remote
- Seniority
- Staff
- Employment
- Not specified
- Experience
- Not specified
- Category
- Software engineering
- Posted
Skills
Must have
- Substantial experience designing, delivering and operating production backend systems with ability to lead complex work hands-on
- Strong experience building and operating production backend systems in Go
- Professional experience contributing to frontend applications using TypeScript and React
- Experience reasoning about distributed systems (partial failures, retries, consistency, service interactions)
- Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes
- Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes
- Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts
- Ability to investigate production problems using logs, metrics and traces
- A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release
- Experience working remotely with clear asynchronous communication and collaboration across time zones
- Ability to learn unfamiliar domains and technologies and take ownership beyond main area of expertise
- Experience writing readable, well-tested software
- Willingness to participate in on-call and take responsibility for production behaviour
- Experience supporting colleagues through code reviews, mentoring and constructive technical discussions
Nice to have
- Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications
- Reducing operational toil and automating workflows with recurring exceptions
- Systems with auditability, traceability or financial-control requirements
- MySQL operations, replication, database upgrades and performance tuning
- Terraform, Jsonnet and Kubernetes deployment configuration
- Argo Workflows or comparable deployment and job-orchestration tooling
- Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP
- Data synchronisation pipelines and BigQuery integrations
- Cloud marketplace integrations across AWS, Azure or GCP
- Integrations with business platforms such as NetSuite or Salesforce
- Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry
Full description
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners.
The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes.
We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders.
This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it.
Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams.