Staff Infrastructure Platform Engineer

Purpose

Make it faster and safer for every Gridsight product team to ship, by solving shared infrastructure, reliability and developer experience problems once instead of in every team.

Gridsight builds grid analytics software for electricity utilities in Australia, New Zealand and the US. Our customers run critical infrastructure, so the platform under our product has to be secure, observable and dependable. This role builds that platform.

Where the role sits

You'll be the first staff engineer (and first IC) on Gridsight's new Infrastructure Platform team. You'll collaborate with a Head of Platform (open role) to help set the team's technical direction, with support from engineering leadership. To start with you'll be a band of one: owning problems end to end across teams and functions, while we build the team out around you.

• The Infrastructure Platform team is a true platform team in Team Topologies terms: it builds and runs internal products that other teams self-serve. Your customers are our product teams (Grid Visibility, Flex, Connections, Grid Modelling Tooling) and our pillar teams (Data Platform and Grid Modelling Engine).
• It sits alongside our Experience Platform and Agentic Platform teams. Together these three own the shared foundations that product teams build on.
• Infrastructure Platform builds the substrate and building blocks for self serve: cloud infrastructure, compute, IAM, CI/CD, environments and observability.
• IT Ops owns our corporate IT and its compliance controls. You'll partner with them on SOC 2 and customer security reviews: they cover corporate controls, you cover production infrastructure, and together you make compliance evidence come straight from the platform.
• You'll join the on-call rotation and help shape how we run incidents as our incident management practice matures.

Key accountabilities

• Observability. Build and run our metrics, tracing, logging and alerting platform, and set the patterns that let each team own its own observability over time.
• Delivery and environments. Evolve and consolidate our deployment pipelines, release management and infrastructure-as-code. Own environment management and test infrastructure, with the goal of shorter lead times and faster CI feedback.
• Secure, multi-region infrastructure. Design infrastructure that is secure by default, cost-effective and ready for multi-tenant, multi-region delivery across Australia, New Zealand and the US. Work with IT Ops to build SOC 2 controls and evidence into the platform, so teams meet compliance by default rather than by manual effort.
• Reliability practice. Help define SLOs and error budgets, improve how we respond to and learn from incidents, and take a turn on call.
• Developer experience. Treat internal engineers as customers. Seek out their friction, measure their satisfaction, and build tools and abstractions they choose to adopt.