Staff Platform Engineer
Senior platform engineer (individual contributor) owning the architecture, security and health of Tide's core IT workplace platforms — Google Workspace, Netskope SSE/SASE, Jamf Pro/Intune and Atlassian. Drives configuration-as-code (Terraform, Git, CI/CD), endpoint security and compliance, automation/monitoring, L3 incident escalation and mentoring.
- Compensation
- €62K–€87.2K / yr
- Location
- Bulgaria
- Work setup
- Not specified
- Seniority
- Staff
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Devops
- Posted
Skills
Must have
- Extensive experience with Configuration as Code (CaC) on SaaS platforms
- Confident scripting in Python, Bash and PowerShell; comfort with REST APIs
- 7+ years in IT or workplace engineering, incl. 3+ years senior level in a cloud-native, SaaS-first org of 1,000+ users
- Deep hands-on Google Workspace administration at enterprise scale, incl. GAM/GAMADV-XTD3, Admin SDK APIs or Apps Script
- Production experience running Netskope or comparable SSE/SASE (Zscaler, Prisma Access, Cloudflare One), incl. ZTNA and DLP
- Strong experience with both Jamf Pro and Microsoft Intune running a mixed Mac and Windows fleet end to end
- Solid grasp of identity and access: SAML, OIDC, SCIM, MFA, conditional access and device trust
- Clear, confident communication with engineers, stakeholders and non-technical users
Nice to have
- Admin-level experience with Jira, Confluence and Jira Service Management, incl. JSM automation and Assets
- Experience in fintech or regulated financial services (FCA, DORA, PCI DSS, ISO 27001, SOC 2)
- Working knowledge of GCP and AWS, particularly IAM and networking relevant to ZTNA
- Certifications: Google Workspace Administrator, Jamf 300/400, Netskope NSK200/300, MD-102, Atlassian ACP
Full description
ABOUT TIDE
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members globally and rapidly growing
- Over $300 million raised in funding
- 3,000 Tideans globally
- Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
ABOUT THE TEAM:
The IT team at Tide is a small, high-impact group of around 20 people, combining a responsive service desk with strong project-based engineering capability. The team operates in a cloud-native environment, with Google Workspace at the core, and supports a large, globally distributed workforce. The focus is on enabling the business through reliable, secure access to a wide range of SaaS platforms, while continuously improving how services are delivered as the organisation scales.
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ABOUT THE ROLE:
You'll be the technical SME for our core IT platforms. As a senior individual contributor, you’ll own the architecture, configuration and health of the platforms every Tidean relies on. You’ll make the key design decisions, keep the platforms secure, well governed and documented, and drive improvements from design through to rollout. The major platforms in scope are:
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- Google Workspace: identity and access policies, DLP, email security and ChromeOS management
- Netskope (SSE/SASE): SWG, CASB, DLP and ZTNA
- Jamf Pro and Microsoft Intune: zero-touch provisioning, compliance, patching and encryption for the Mac and Windows fleet
- Atlassian: Jira Service Management as our ITSM platform and CMDB, plus Jira and Confluence