Staff Product Manager
Staff Product Manager owning the end-to-end client activation journey for Truv by Checkr's government business — taking agencies, system integrators, and developers from contract signature to go-live and sustained adoption. Work spans API/sandbox integration tooling, dashboard configuration, metrics, and user research with agency staff.
- Compensation
- $207K–$244K / yr
- Location
- San Francisco, California, United States
- Work setup
- Remote
- Seniority
- Staff
- Employment
- Contract
- Experience
- 8+ years
- Category
- Product
- Posted
Skills
Must have
- Bachelor's degree in Business, Computer Science, or related field, or equivalent experience
- 8+ years of product management experience, including B2B or B2G onboarding, activation, implementation, or developer experience products
- Experience shipping products in regulated, multi-stakeholder environments (government, healthcare, insurance, or financial services)
- Record of improving time-to-value metrics (time to go-live, activation rate, adoption depth) with quantified results and analytical skill
- Comfort with technical products; can credibly discuss APIs, integrations, and configuration with client developers
- Hands-on experience with user research and usability testing, and experimentation where appropriate
- Strong operator managing competing priorities and delivering in a fast-paced environment
- Clear, structured written and verbal communication for audiences from agency executives to engineers
Nice to have
- Record of delivering products used by state or federal agencies
- Experience with public benefits programs (SNAP, Medicaid, TANF, child support) or eligibility systems
- Experience at a startup or high-growth company
Full description
**About Checkr
**Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About Truv by Checkr
Truv by Checkr delivers real-time income and employment verification to government agencies. State Departments of Health, Social Services, and Health and Human Services use our platform to verify eligibility for programs like SNAP, Medicaid, TANF, and child support faster, more accurately, and with less burden on the residents they serve. Backed by Checkr’s scale and our secure, API-first platform for payroll data access, we’re replacing manual, paper-heavy verification processes with modern infrastructure built for the public sector.
About the Role
We’re hiring a Staff Product Manager to own the end-to-end client experience for Truv by Checkr’s government business, from contract signature through go-live and sustained adoption. Your focus is activation. You’ll make it dramatically faster and easier for agencies, system integrators, and their developers to get to live verifications, and to keep getting value afterward.
You’ll lead client onboarding and activation across engineering, design, implementation, and customer success, and shape how Checkr scales its government business. You’ll work directly with agency program leaders, eligibility caseworkers, and integration partners, and turn their feedback into products that remove friction at every step.
What You’ll Do
- Own the activation journey end to end. Define and improve every stage of the agency lifecycle after contract: onboarding, implementation, configuration, go-live, and post-launch adoption. Partner with Sales so the demo sets agencies up for a smooth start. Build toward a self-serve experience wherever possible.
- Reduce time to go-live. Find the bottlenecks between contract and first live production verification, whether they’re technical, procedural, or organizational, and ship products that remove them.
- Build for every type of client user. Design configuration and customization capabilities in the Truv dashboard for agency administrators, caseworkers, and technical teams who rely on it for day-to-day operations and reporting after go-live.
- Elevate the developer and integrator experience. Partner with agency IT teams, system integrators, and eligibility system vendors to streamline integration, including documentation, sandbox environments, best practices, and implementation tooling.