Staff Software Engineer (Billing Platform)

• We are seeking a Staff Software Engineer for our Billing team to design, build, and scale Crusoe Cloud’s billing platform. This role sits within the Cloud Customer Experience (CCX) organization and is critical to enabling accurate, transparent, and reliable billing for our customers
• You will own core billing systems end-to-end, from metering and pricing to invoicing and payments, ensuring they are highly reliable, scalable, and easy to understand. This role requires deep collaboration with Product, Finance, Customer Success, and other engineering teams to deliver a seamless and trustworthy billing experience
• Own Critical Systems: Lead the design and operation of highly reliable billing services that directly safeguard revenue, eliminate data leakage, and maintain customer trust
• Drive Architectural Vision & Strategy: Own the technical roadmap for Crusoe Cloud’s billing domain, designing high-throughput metering, pricing, and invoicing architectures that scale with growing AI compute workloads
• Drive Accuracy & Transparency at Scale: Architect real-time and batch usage processing pipelines, immutable ledger models, and automated reconciliation engines to ensure absolute financial correctness and auditability
• Partner Cross-Functionally: Work closely with Finance, Product, Customer Success, and Support teams to align on requirements and translate complex enterprise pricing, commitment models, and business strategies into resilient platform capabilities
• Enable New Business Models: Design flexible, extensible billing capabilities and system modules to support rapidly evolving cloud offerings, dynamic pricing, and enterprise commitments
• Mitigate Systemic Risk & Improve Reliability: Establish robust safeguards, transaction standards, and automated verification workflows to proactively detect, isolate, and prevent billing discrepancies
• Drive Observability & Correctness: Elevate system observability, end-to-end reconciliation processes, and fault-tolerant error handling to guarantee billing state consistency across distributed systems
• Mentor and Lead: Set team engineering practices, drive design reviews, and mentor mid-level and senior engineers to build a high-performing engineering culture around financial data

Benefits

• Health & wellbeing: Comprehensive health benefits designed to support your overall wellness
• Time away: Paid time off for vacations, family bonding, and unexpected needs
• 401(k) match: Build your financial future with our 401(k) matching program
• Mental wellness: Resources and support for your emotional wellbeing and navigating life’s challenges

• Professional Experience: 7+ years of software engineering experience designing distributed backend systems using languages such as Go, Java, Rust, or C++
• Distributed Systems Expertise: Experience designing and scaling fault-tolerant, low-latency distributed systems with strong data consistency guarantees, idempotency patterns, and immutable ledger architectures
• Data & Processing Knowledge: Familiarity with real-time and batch data processing, event-driven architectures, and data modeling for financial systems
• Attention to Detail & Financial Integrity: Rigorous focus on financial correctness, edge cases, SOX compliance/auditability, and building safeguards to prevent revenue leakage
• Cross-Functional Collaboration: Proven ability to work closely with Product, Finance, and non-technical stakeholders to translate business requirements into technical capabilities
• Technical Leadership & Mentorship: History of setting team-level engineering practices, leading design reviews, and mentoring mid-level and Senior engineers
• Observability & Reliability: Experience establishing robust observability, automated reconciliation, and alerting frameworks across high-volume distributed environments
• Billing Systems Experience: Track record building and operating mission-critical billing, payments, high-throughput metering, or financial ledger systems (or similarly complex, high-integrity distributed data platforms)
• Strong Ownership Mindset: Proven ability to own complex systems end-to-end, with an uncompromised focus on correctness, reliability, and long-term maintainability
• Communication Skills: Ability to clearly explain complex architectural trade-offs, system constraints, and technical proposals to both technical and non-technical stakeholders