Staff Technical Program Manager
Senior Staff Technical Program Manager at JioStar in Bengaluru who leads large media programs end to end: aligning stakeholders, managing cross-team dependencies, and driving Agile/Scrum delivery with JIRA and Confluence. Requires strong technical depth in scalable systems, with heavy emphasis on AI/ML, GenAI platforms, and LLMs at scale.
- Compensation
- Not disclosed
- Location
- Bengaluru, India
- Work setup
- Onsite
- Seniority
- Staff
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Project management
- Posted
Skills
Must have
- Bachelor's/Master's degree with minimum 12 years of experience, including 5-8 years in Program Management within consumer technology sector
- Deep technical understanding of scalable systems, able to participate in architecture reviews
- Strong program management experience managing cross-functional initiatives end to end and influencing without authority
- Experience leading complex cross-functional programs involving AI/ML and GenAI systems at scale
- Deep technical understanding of AI platforms and ability to drive AI initiatives from strategy to production
- Expertise in Agile frameworks (Scrum, SAFe)
- Experience with tools like JIRA and Confluence
- Exceptional communication and stakeholder management skills
- Structured thinking: breaking down ambiguous goals into executable plans
- Comfort operating in fast-moving, high-stakes environments with shifting priorities
Nice to have
- Experience with LLMs, AI infrastructure, and model lifecycle management
Full description
**Job Summary:
**As a Senior Staff Technical Program Manager, you will lead media programs, influencing the teams' roadmap priorities and technical direction. This role combines strong technical understanding, program leadership, and agile delivery excellence. You will own end-to-end execution of critical programs, influence roadmap direction, manage cross-team dependencies and senior stakeholders, and mentor teams to raise execution maturity across the organization.
Key Responsibilities:
● Foster a culture of accountability, ownership, and collaboration
● Lead large, complex technical programs from planning through delivery independently
● Influence roadmap priorities by aligning stakeholders on objectives and outcomes
● Coordinate across engineering, product, and business teams to manage dependencies and ensure timely execution
● Facilitate cross-pod collaboration and alignment to maintain delivery momentum
● Proactively plan for and mitigate risks, evaluating alternatives, quantifying trade-offs, and structuring communication plans
● Apply Agile methodologies for iterative delivery, adaptive planning, and continuous improvement
● Coach teams on Agile best practices and foster high Scrum maturity
● Maintain sprint cadence and rigor through reviews, retrospectives, and OKR alignment
● Drive pod-level accountability for JIRA hygiene, analytics reporting, and milestone tracking
● Ensure data-driven decision-making using clear metrics, dashboards, and visual progress reporting
● Regularly communicate program updates, decisions, and risks to leadership concisely and visually
● Continuously improve internal processes to enhance team efficiency and delivery velocity
● Act as a mentor for junior TPMs and team members to scale program management maturity
Skills & Attributes for success:
● Deep technical understanding of scalable systems, with the ability to dive into architecture reviews, ask second-order questions, and push for scalable, resilient solutions
● Highly structured thinker with the ability to break down ambiguous goals into executable plans, identify blind spots, and push for clarity in both direction and detail
● Strong grasp of risk/reward tradeoffs, and comfort operating in fast-moving, high-stakes environments with shifting priorities and evolving context
● Exceptional communicator, skilled in managing stakeholder expectations and aligning diverse teams on shared timelines, goals, and impact