Staff Technical Program Manager, Enterprise Transformation
Senior individual-contributor technical program manager at a digital health company, leading cross-functional enterprise transformation programs across Product, Engineering, Data, Security and Operations. Initial focus: Customer Data Platform implementation/adoption and driving AI initiatives. Remote US role with <15% travel.
- Compensation
- Not disclosed
- Location
- Remote, US
- Work setup
- Remote
- Seniority
- Staff
- Employment
- Internship
- Experience
- 8+ years
- Category
- Project management
- Posted
Skills
Must have
- 8+ years of technical program, transformation or technology delivery experience
- Demonstrated success leading complex, multi-team technology programs
- Hands-on experience delivering a Customer Data Platform implementation, from vendor selection or build through integration and adoption
- Experience working across Product, Engineering, Data, Security, Operations and business teams
- Strong technical literacy and credibility with Product, Engineering and Data leaders
- Deep experience in integrated planning, dependency management, risk management and executive communication
- Ability to create structure and momentum in fast-moving, ambiguous environments
- Strong stakeholder-management and facilitation skills
- Demonstrated ability to influence across functions without direct authority
- Strong systems thinking and ability to connect technology execution to business outcomes
Nice to have
- Experience leading platform implementations, vendor integrations or technology transformation programs
- Experience helping teams adopt AI or other emerging technology responsibly, from pilots to scaled, governed practice
- Experience in healthcare or another regulated environment, including privacy and security review
Full description
Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Remote
Travel Required: Less than 15%
Job Summary
As a Staff Technical Program Manager, Enterprise Transformation, you will lead complex, cross-functional programs that span Product, Engineering, Data, Security, Operations and business teams.
You will initially focus on two strategic areas: the implementation and adoption of PatientPoint’s Customer Data Platform and the advancement of AI initiatives across Product and Technology.
This is a senior individual contributor role for someone who can bring structure to ambiguity, connect work across functions, and drive complex programs from strategy through execution and adoption. You will create clear visibility into priorities, dependencies, risks, decisions and outcomes while helping teams move from emerging ideas and initiatives into scalable, repeatable execution.
What You’ll DoEnterprise Program Leadership
- Lead complex, cross-functional transformation programs spanning Product, Engineering, Data, Security, Operations and external partners.
- Build integrated plans across priorities, milestones, dependencies, risks, decisions and readiness.
- Establish clear operating cadences and executive visibility for complex programs.
- Anticipate risks and dependencies and drive resolution before they materially impact outcomes.
- Bring the right leaders together to resolve cross-functional issues and drive timely decisions.
- Translate strategic priorities into executable plans with clear ownership and measurable outcomes.
- Step into ambiguous or high-priority initiatives where additional structure and program leadership are needed.
- Help shape and drive strategic AI initiatives across Product and Technology and structure to pilots and cross-functional initiative.
Customer Data Platform
- Lead end-to-end program execution for the Customer Data Platform across Data, Product, Engineering, Ad Tech, Security, Privacy and business teams.
- Coordinate platform implementation, integrations, dependencies, readiness and adoption.
- Ensure CDP initiatives have clear ownership, milestones, success measures and decision paths.