Strategic Sales Development Representative

Expand relationships. Unlock opportunities. Drive enterprise growth.

What if your next sales role let you shape expansion opportunities within some of the world’s most complex enterprise organizations? At Coveo, you’ll help uncover new buying centers, spark strategic conversations, and create momentum within existing customer accounts.

You’ll join a collaborative, high-performing sales organization where curiosity, creativity, and customer focus drive meaningful impact. If you thrive in outbound prospecting and enjoy connecting business challenges with innovative AI solutions, this role is for you.

As one of our Strategic Enterprise Sales Development Representatives, you will:

• Prospect into assigned enterprise customer accounts to identify new stakeholders, buying centers, and growth opportunities.

• Build relationships with director-level and executive-level decision-makers through personalized outbound outreach strategies.

• Partner closely with Account Managers to support account expansion initiatives and generate qualified pipeline opportunities.

• Collaborate with marketing and partner teams to craft relevant messaging tailored to each account’s business context.

• Develop a strong understanding of Coveo’s artificial intelligence-powered solutions and articulate their value to customer challenges.

• Act as a strategic first point of contact for new stakeholders while aligning outbound efforts with broader account priorities.

Here is what will qualify you for the role:

• 2+ years of experience in business-to-business (B2B) technology sales or sales development.

• Ability to navigate complex enterprise environments and engage multiple stakeholders confidently.

• Strong communication and collaboration skills with a proactive, team-oriented mindset.

• Excellent organization and prioritization skills to manage a high volume of outbound activities effectively.

What will make you stand out:

• Experience selling software-as-a-service (SaaS), ecommerce, or artificial intelligence-based solutions.

• Familiarity with Salesforce and customer relationship management (CRM) platforms.

• Exposure to account-based selling strategies and buyer-centric messaging approaches.

• Proficiency in additional languages is considered an asset

Nice to haves:

• ECommerce or Service experience and knowledge

• Familiarity with the Salesforce ecosystem and Salesforce CRM

• Account-based selling and buyer-centric messaging experience

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.