Support Coordinator / Junior IT Technician
Entry-level IT support role at Bacheler Technologies in Montgomery: the person starts by answering client calls, triaging and prioritizing support tickets, coordinating work across technical teams, and scheduling service requests, with training to grow into Level 1 technical support and troubleshooting.
- Compensation
- Not disclosed
- Location
- Montgomery, Montgomery County
- Work setup
- Not specified
- Seniority
- Junior
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Full description
Job Description Job Description Position Summary The Support Coordinator / Junior IT Technician serves as a critical member of our Support Team. Initially, this role focuses on answering client calls, creating and prioritizing support tickets, coordinating work across technical teams, scheduling service requests, and ensuring clients receive timely communication. Over time, the successful candidate will receive training and mentorship to perform Level 1 technical support tasks, troubleshoot com…