Full description

Summary: Monitor service delivery of caseload

Position Type: Full Time, Non-Exempt

Essential Functions:

Review referrals and assess program eligibility
Complete intake and initial assessment of services timely
Adheres to all of the OAAS policies, procedures and timelines
Develop and monitor service plans in accordance with regulatory guidelines
Maintain contact with program participants in accordance with regulatory guidelines
Assist with developing and monitoring monthly budgets, where applicable, for program

Participants

Assist program participants with obtaining community support, resources and services
Maintain required documentation (service logs, POCs, etc)
Submit service logs and billing documentation according to procedure
Attend all OAAS Mandatory meetings and trainings
Check and respond to all phone calls daily
Maintain training requirements
Report any significant concerns and critical incidents to supervisor/SIMS
Rotate on call 24 hour support to program participants

Competencies

Communication Proficiency
Accountability for Others
Balanced Decision Making
Leading Others
Flexibility
Initiative
Analysis of Data
Problem Management

Supervisory Responsibility: No

Required Education and Experience: Bachelor’s degree in the Human Service Field. Within first three months of employment, must become certified in IHC and Plan of Care. Maintain valid driver’s license and vehicle insurance, excellent writing and computer skills required.