MSS Solutions
Support Services Coordinator
- Compensation
- Not disclosed
- Location
- Charlotte NC
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Support
- Posted
Skills
Must have
- Ability to lead and work with diverse teams.
- Demonstrated competence in written and verbal communication skills.
- Ability to operate a variety of office equipment.
- Strong attention to detail and follow-up skills.
- Ability to work well under pressure, juggle tasks and work efficiently against deadlines.
- Willingness to learn and adapt to new responsibilities.
- Ability to work well either alone or as part of a team.
- Ability to communicate in a professional manner with both co-workers and customers.
- Demonstrated proficiency in MS Office (excel, word, power point, SharePoint), and basic Windows environment. (Strong emphasis on Excel documentation)
- Ability to travel to job sites when necessary.
- Valid driver’s license and acceptable driving record.
- Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adeq
- Must successfully pass a background check & drug test.
- High School Diploma or Equivalent preferred.
Full description
As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Support Services Coordinator. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!
A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.
The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.
Role and Responsibilities
- Provide day-to-day administrative and operational support to assigned departments and company activities.
- Coordinate information and activities between internal teams, customers, vendors, contractors, and field personnel.
- Track deadlines, deliverables, outstanding items, and follow-up requirements.
- Communicate with internal and external stakeholders to obtain information and ensure required actions are completed.
- Maintain accurate, organized, and up-to-date records, files, and documentation.
- Assist with identifying and resolving routine operational issues and escalate matters to the appropriate personnel when necessary.
- Prepare spreadsheets, reports, correspondence, and other documentation as needed.
- Coordinate the ordering, tracking, and delivery of materials, equipment, supplies, and other items required for company operations.
- Monitor order status, delivery schedules, costs, invoices, and related documentation for accuracy.
- Communicate with vendors regarding availability, pricing, delivery schedules, and outstanding orders.
- Follow up on delayed, missing, damaged, or incorrect materials and communicate issues to the appropriate personnel.
- Coordinate with warehouse and field personnel to support the timely receipt and availability of required materials.
- Assist with maintaining accurate vendor information and documentation.
- Communicate with vendors as needed to support competitive pricing and the Company's operational needs.
- Communicate with contractors and subcontractors regarding schedules, documentation, deliverables, and project requirements.
- Track contractor deliverables and documentation required for payment processing.