Support Worker (Lived Experience)
- Compensation
- Not disclosed
- Location
- Cessnock, NSW, Australia
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Social services
- Posted
Full description
Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About us
Are you passionate about making a difference in the lives of Aboriginal and Torres Strait Islander men and other men impacted by the justice system?
The Salvation Army is seeking a compassionate and dedicated Support Worker (Lived Experience) to join our Brothers Healing team. This unique and rewarding role is ideal for a man with personal experience of the justice system, homelessness, or recovery from alcohol and other drugs (AOD), who wants to stand shoulder-to-shoulder with other men on their healing journey.
About the Role
As a Support Worker (Lived Experience), you will use your own story of resilience and recovery to build genuine connections with men exiting custody, AOD rehab, or those at risk of homelessness. You will play a vital role in helping men stabilise their housing, connect to community supports, and work towards a stronger, more positive future. You will be working as part of a team aligned with The Salvation Army’s Trauma-Informed Care, No Wrong Door Policy, and Mission and Values.
This is a Casual position based in Cessnock, NSW. Salary is in accordance with SCHADS Crisis Level 1.
How you will make an impact
- Build trust and meaningful relationships with men using lived experience
- Support the implementation of case plans and coordinate access to services
- Share insights to enhance client engagement and service strategies
- Offer empathy, hope and practical support through shared experience
- Help men access housing, services, and build connections in the community
- Co-facilitate wellbeing and inclusion activities
- Contribute to the safety and improvement of services
- Work collaboratively with case managers and the wider support team
- Maintain accurate client records and contribute to a safe, inclusive service environment
- Collaborate with the team to strengthen service delivery and community impact
What you will bring
- Lived experience relevant to the client group (justice system, homelessness, AOD recovery)
- Certificate III in Community Services or willingness to work toward it
- Strong communication, teamwork and self-reflection skills
- Ability to work in alignment with trauma-informed and culturally safe practices
- Understanding of The Salvation Army’s Model of Care and Trauma-Informed Care principles
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
- Access to EAP and health & wellness initiatives
- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on the job skills and proficiency.
- Rewarding and fulfilling purpose driven careersthat have positive and sustainable / social impacts.
How to Apply: If you are ready to turn your experience into purpose and walk alongside other men on their healing journey, we would love to hear from you.