Surgery Scheduling and Clinical Support

Surgery Scheduling and Clinical Support

Hopedale Medical Complex | Full-Time | Surgery DepartmentSchedule: Monday–Friday, 8:00 a.m.–4:30 p.m.

Are you organized, detail-oriented, and interested in working in a healthcare environment where every day brings opportunities to learn something new? Hopedale Medical Complex is looking for a Surgery Scheduling and Clinical Support to assist our Surgery Scheduler and Ambulatory Surgery Department (ASD).

This is a multifaceted position that combines patient scheduling, administrative responsibilities, and clinical support. You’ll work closely with nurses and other healthcare professionals to help coordinate surgical procedures, support patients, and keep department operations running smoothly. If you enjoy working with people, staying organized, and developing new skills, this could be a great opportunity for you!

What You’ll Do

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Assist with surgery scheduling, patient coordination, and follow-up communication.

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Answer telephone calls for surgery scheduling and the Ambulatory Surgery Department.

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Maintain accurate surgery schedules, update tracking logs, and verify patient information.

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Learn and use HMC’s electronic health record (EHR) system.

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Communicate with patients, staff, and other departments to support coordinated patient care.

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Assist with rooming patients, obtaining vital signs, and cleaning patient rooms in the ASD unit.

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Help transport patients to and from the ASD unit while maintaining patient safety and comfort.

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Maintain accurate and confidential patient records.

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Support other departmental needs as assigned and within the scope of training and authorized responsibilities.

What We’re Looking For

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Strong organizational skills and attention to detail.

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Excellent written and verbal communication skills.

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Proficiency in Microsoft Word, Excel, and Outlook.

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Knowledge of medical terminology.

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Typing speed of 40–50 words per minute with at least 90% accuracy.

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Current CPR certification or the ability to obtain certification within three months of hire.

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A willingness to learn new systems, procedures, and responsibilities.

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The ability to work collaboratively with patients and healthcare professionals in a busy clinical environment.

Why Join Hopedale Medical Complex?

At HMC, you’ll have the opportunity to become part of a team that values quality care, teamwork, and service to our community. This position offers variety and the opportunity to build skills in both healthcare administration and clinical support.

HMC Offers

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Excellent benefits package

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Quality childcare located in Hopedale

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HMC Wellness Center membership

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401(k) plan with employer match

Join Our Team!

If you enjoy helping people, staying organized, and learning new skills, we encourage you to apply for the Surgery Scheduling Assistant position at Hopedale Medical Complex.

Please submit a completed application and attach a current resume, if available.

Physical Requirements

The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.

• Lifting and Carrying: Ability to lift or move objects weighing up to 25 pounds, with assistance as needed during routine duties. In emergency situations, the position may require assisting with the movement of heavier loads, potentially weighing 50–100 pounds, in accordance with OR Policy #0023.010 and established safe-handling procedures.

• Standing, Walking, and Kneeling: Ability to stand, walk, and kneel for approximately 15% of the workday.

• Bending, Stooping, and Reaching: Ability to bend, stoop, reach, grasp, and use the arms and hands to perform assigned duties.

• Manual Dexterity and Vision: Ability to perform tasks requiring manual dexterity, color vision, and sufficient visual acuity to complete scheduling, documentation, and patient-care activities.

• Communication: Ability to communicate effectively with patients, staff, and other healthcare professionals.

• Keyboarding and Computer Use: Ability to type 40–50 words per minute with at least 90% accuracy and routinely use a keyboard and video display terminal to enter, retrieve, review, and verify information.

• Pushing and Pulling: Ability to push and pull laundry carts, supply carts, gurneys, and wheelchairs as needed.

Equal Employment Opportunity

Hopedale Medical Complex is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, military status, or any other characteristic protected by applicable federal, state, or local law.

Hopedale Medical Complex provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Background Check and Drug Screen

Employment with Hopedale Medical Complex is contingent upon successful completion of applicable federal and state background checks and a pre-employment drug and alcohol screening. HMC’s drug screening process includes testing for substances prohibited under HMC policy, including cannabis (THC), consistent with applicable law and organizational requirements.