Swedish Speaking Customer Support

We are looking for a Technical Support Specialist to join our clients operations in Malaga. Start ASAP in this daytime hybrid role (mix of office and remote work).What youll do

• You will provide frontline support and ensure clients get the help they need, working across multiple systems and projects. Your tasks will include
• Providing technical troubleshooting and support for advanced energy storage and smart charging products.
• Responding to customer inquiries via phone, email, and chat, delivering professional, clear, and timely assistance.
• Guiding clients and installers through step-by-step solutions, explaining complex technical issues in an easy-to-understand way.
• Logging, tracking, and following up on incidents to ensure efficient resolution.
• Coordinating with internal teams and other specialists to handle complex issues.
• Supporting clients during high-demand periods and maintaining excellent customer satisfaction.

Requirements

• Fluent in Swedish.
• Flexible, adaptable, and able to switch between clients and tasks efficiently.
• Self-driven, independent, and confident when handling direct client communication.
• Excellent communicator, able to adjust tone depending on the client or situation.
• Curious, proactive, and eager to take ownership of complex cases.

Working hours & environment

• Hybrid office in Malaga – combination of in-office collaboration and remote work
• Support channels: Phone, Email, Chat
• Opportunity to work with multiple clients, systems, and technical products, gaining broad experience in customer support and incident management

Why this role is exciting

• Develop your problem-solving and customer support skills across multiple industries.
• Be part of a dynamic, supportive team where initiative, curiosity, and independence are valued.
• Perfect for someone who enjoys variety, working with technology, and making a real impact for clients.