SysOps Technical Engineer, AVP
- Compensation
- Not disclosed
- Location
- Jersey City, NJ
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Not specified
- Posted
Skills
Must have
- 5+ years of experience in Systems Operations, Application Support, Production Support, Site Reliability Engineering (SRE), or related technology roles.
- Experience supporting mission-critical applications within a large enterprise or regulated environment.
- Strong understanding of incident management, problem management, change management, and operational support processes.
- Hands-on experience troubleshooting applications, databases, middleware, cloud services, infrastructure, and network-related issues.
- Working knowledge of Linux/Unix, Windows, SQL, enterprise monitoring, automation, scheduling, and ITSM tools.
- Experience collaborating across technical and business teams to deliver operational support and service improvements.
- Strong analytical, communication, and problem-solving skills.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent experience.
Nice to have
- Experience supporting Finance, Regulatory Reporting, GRC, Audit, Compliance, or Risk Management platforms.
- Knowledge of ITIL, SRE, Agile, DevOps, COBIT, or NIST frameworks.
- Experience with cloud platforms, observability tools, CI/CD pipelines, and Infrastructure-as-Code technologies.
- Exposure to AIOps, Generative AI, automation platforms, and intelligent support solutions.
- Industry certifications in Cloud Technologies, IT Service Management, Security, Risk, or Audit disciplines.
Full description
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Position Overview:
MUFG is seeking an experienced Assistant Vice President (AVP), SysOps Technical Engineer to support Systems Operations for Enterprise Financial Technology (EFT) Finance, Governance, Risk, Compliance (GRC), and Audit technology platforms. This role is responsible for ensuring the stability, availability, security, and day-to-day operational support of business-critical applications. The AVP will partner closely with development, infrastructure, cybersecurity, and business teams to drive operational excellence, incident resolution, automation, and continuous service improvement.
Key Responsibilities
- Provide technical leadership and day-to-day production support for Finance, GRC, Audit, and Compliance technology platforms.
- Monitor application health, system performance, and operational metrics to ensure service reliability and availability.
- Coordinate incident management activities, troubleshoot production issues, and facilitate timely resolution of service disruptions.
- Support root cause analysis, problem management, and implementation of corrective actions to prevent recurring issues.
- Participate in change management, release readiness reviews, disaster recovery exercises, and business continuity planning activities.
- Implement monitoring, observability, automation, and operational process improvements to enhance platform stability and support efficiency.
- Partner with development, infrastructure, database, cybersecurity, and vendor teams to resolve complex technical issues.
- Support audit, regulatory, risk management, access governance, and technology control requirements.
- Assist in managing vendor support relationships and ensuring adherence to service-level commitments.