System Administrator

VA Suitability – Public Trust Clearance Eligibility

Salary: $45,000 - $56,000

About Veterans Engineering (A wholly owned subsidiary of Aretum)

Veterans Engineering, a wholly owned subsidiary of Aretum, is dedicated to delivering high-impact professional services and mission-focused solutions in support of government customers. Backed by Aretum’s broader capabilities and resources, Veterans Engineering brings specialized expertise, operational discipline, and a strong commitment to service excellence. The organization is focused on supporting critical programs through a skilled workforce, responsive delivery, and a deep understanding of client mission needs.

Job Summary

Veterans Engineering is looking for a System Administrator to join our dynamic team in supporting critical infrastructure for our clients in the federal sector. As a System Administrator, you will be responsible for the management, maintenance, and optimization of servers and networks to ensure high availability and security. You will proactively monitor system performance, troubleshoot issues, and implement best practices for system upgrades and installations. The ideal candidate will have a solid foundation in system administration, a passion for problem-solving, and a commitment to continuous improvement. In this position, you will collaborate with cross-functional teams to support various IT initiatives and ensure alignment with organizational goals. We welcome military veterans and individuals from diverse backgrounds to apply and play a key role in our mission to deliver exceptional service to our clients.

Responsibilities

• Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of IT customers
• Frequently positioning yourself to set up and maintain computers and connect/pull cords from under desks and in server closets
• Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance)
• Frequently traversing around a large VA site campus while transporting equipment to various office buildings
• Communicating directly with customers on-site to diagnose and resolve customer related hardware/software issues utilizing the ServiceNow tool
• Track and document all system changes, problems, issues, and work tasks within ServiceNow
• Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices
• Perform imaging, desktop support, adds/moves and changes
• Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software
• Providing user management account support where Elevated Privileges (EP) may be required
• Performing software application installation and configuration based on change order instructions