System Administrator I
Entry-to-mid level system administrator who maintains Confie's on-site IT infrastructure day to day: provisioning VMs (VMware/Hyper-V), managing Windows Servers, Active Directory and IIS web deployments, monitoring with SolarWinds/vROPs, and working ServiceNow tickets, including physical rack-and-stack work and rotating on-call.
- Compensation
- $90K–$100K / yr
- Location
- Phoenix, Arizona, United States
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 1+ years
- Category
- Devops
- Posted
Skills
Must have
- 1-3 years of experience with IT maintenance and technical support
- Basic knowledge of virtualization technologies (e.g., VMware, Hyper-V)
- Strong understanding of Windows Servers, Active Directory, Remote Desktop Services, and Internet Information Services
- Working knowledge of Dell and HP server hardware
- Excellent attitude and interpersonal skills
- Ability to work well in a team and independently
- Strong problem-solving skills and attention to detail
- Eagerness to learn and adapt to new technologies
- On-site physical work with ability to lift server equipment, rack & stack, and cabling
- Available for rotating on-call scheduling
- Willing to work outside normal business hours as needed
Nice to have
- Certifications such as MCSA, MCSE, or MCITP given higher consideration
- Azure Fundamentals certification desired but not necessary
- ITIL 4 Foundation Certified desired but not necessary
Full description
Pay Range:
- $90000 - $100000 / year
Our Perks & Benefits:_
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Performance-based bonuses to reward your contributions*
- Paid time off to recharge and maintain a healthy work-life balance
- Flexible work options, including remote and hybrid opportunities, if eligible
- Retirement Plan (401k) with company-matched contributions
- Education Advancement, for employees and qualified dependents, via the Confie Enablement Scholarship Fund
- Fitness Reimbursement – up to $15/month for gym memberships
- Inclusive workplace through a strong commitment to Diversity, Equity, and Inclusion
- Employee Assistance Program – confidential support for personal or professional challenges, at no cost
- Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance
Purpose
Support operations, monitoring, and proactively maintain companies' systems and technologies, including VMware, Windows Servers, IIS, including other applications
Essential Duties & Responsibilities
Provisioning virtual machines through the use of VMware and Hyper-V platforms, including physical servers
Creation of domain accounts for service use or security groups
Generate system utilization reports utilizing monitoring tools such as SolarWinds 7 Vrops
Assist with web application update deployments from stage/development servers to production servers. Including but not limited to copying files to servers and managing IIS services and application pools
Work off a ServiceNow platform to manage assigned tickets
Perform routing system updates, patches, and upgrades
Collaborate with senior administrators/engineers to optimize server performance and reliability
Participate in disaster recovery drills and testing
Collaborate with the IT Service Desk to resolve user issues in a timely manner and provide level 1 technical support to the escalated issues within the SLA standards
A working knowledge of Microsoft technologies such as Windows Server 2016 and higher, Group Policies, DNS, DHCP, IIS 7.0, Remote Desktop Servers, and other Windows Server roles and technologies