reflexiveconcepts.catsone.com
System Administrator III
System Administrator III supporting a government agency's IT environment from a contractor site in Colorado. Day-to-day work spans Tier 1/2 help desk, monitoring and troubleshooting of client/server/storage/network and mobile devices, and administration of UNIX and Windows systems plus Cisco routers and switches.
- Compensation
- Not disclosed
- Location
- Contractor Site, CO
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Devops
- Posted
Skills
Must have
- 15 years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity
- Bachelor's degree in a technical discipline from an accredited college or university (5 additional years of SA experience may substitute)
- Configure and manage UNIX and Windows operating systems, including installation/loading of OS software
- Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution
- Support day-to-day operation, monitoring, and problem resolution for client/server/storage/network and mobile devices
- Skills to support installation and maintenance of Cisco routers and switches for enterprise systems
- Maintain integrity of and configure network components; implement OS enhancements for reliability and performance
- Provide escalation support and status communication to agency management and internal customers
- Support the dispatch system and hardware problems, remaining involved through resolution
- Located in Colorado (contractor site)
Nice to have
- Working knowledge of system administration interdependencies as part of Service Oriented Architecture (SOA)
- System capacity analysis and planning; optimize system operations and resource utilization
- Support design of systems, mission architecture, and associated hardware
Full description
Reflexive Concepts is seeking a skilled System Administrator III to join our team!Responsibilities:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier I (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operation, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization and perform system capacity analysis and planning
- Provide in-depth experience in troubleshooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remain involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of and configure network components along with implementing operating system enhancements to improve reliability and performance
- Support the design of systems, mission architecture and associated hardware
- Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
- Analyze and resolve complex problems associated with server hardware applications and software integration
Qualifications:
- Fifteen (15) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required
- Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree
Required:
- This position is located in Colorado (contractor site).
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.