System Administrator

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a System Administrator for our Columbus, Ohio location.

As a Kimball Midwest associate, you'll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots, where employees are recognized as individuals and our culture remains a top priority.

Role Summary:

We are seeking a customer-focused System Administrator to join our IT team. This role provides Tier III technical support to internal associates while helping administer and improve our end-user computing environment. The System Administrator will support Windows desktops and laptops, printers, scanners, applications, and other workplace technology while assisting with projects involving Microsoft Intune, Power Platform, networking, and other Microsoft technologies.

This is a great opportunity for someone with a strong service desk foundation who enjoys solving problems, working directly with users, and expanding their technical skills across a broad range of IT systems.

Responsibilities:

• Provide Tier III technical support for internal users, including desktops, laptops, printers, scanners, applications, and related hardware and software

• Respond to service requests involving software access, permissions, licensing, account management, and other end-user technology needs

• Support Windows 10 and Windows 11 workstation deployment, imaging, patching, and ongoing administration

• Administer and support endpoint management through Microsoft SCCM and Intune, including application deployment and software updates

• Assist with the ongoing migration from SCCM to Microsoft Intune

• Support Microsoft Defender, Group Policy Objects (GPO), and other Microsoft technologies within the end-user computing environment

• Assist with administration of Microsoft Power Platform environments, including application lifecycle support, environment maintenance, testing, production deployment, and account management

• Troubleshoot and support printers and RF scanning devices, including Datalogic equipment

• Assist with basic networking responsibilities, including network port configuration, patching, and switch-related projects

• Monitor system alerts and follow established runbooks and support procedures to resolve or escalate issues

Qualifications:

• 2+ years of experience in a service desk, help desk, desktop support, or similar IT support role