System Engineer
Systems Engineer at Ntiva, a managed IT services provider in Lombard, IL (hybrid, ~70% remote), who plans, deploys, and documents client IT projects: servers, virtualization, networking/firewalls, Active Directory/Azure AD, M365, backups, and high-availability infrastructure, working alongside PMs while maintaining 80% billable utilization.
- Compensation
- $85K–$105K / yr
- Location
- Lombard, Illinois, United States
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 3+ years
- Category
- Software engineering
- Posted
Skills
Must have
- 3-7 years of experience directly related to the duties and responsibilities
- Intermediate knowledge of Intune and Autopilot
- Expertise in Windows configurations and services
- Advanced knowledge of DNS (internal and external)
- Advanced knowledge of networking, both physical and virtual
- Advanced knowledge of cloud solutions (AWS, Azure, or OCI)
- Advanced knowledge of virtualization, clustering, and high availability
- Advanced knowledge of Active Directory (on-premises and Azure AD)
- Advanced knowledge of M365 licensing, configuration, best practices, and feature set
- Professional written and oral English communication, including business correspondence and presenting to groups
- Valid driver's license and access to an insured vehicle for travel to client sites
- Ability to lift up to 50 pounds (75 pounds rarely) and work in fast-paced/unsupervised environments
Nice to have
- Bachelor's degree in Computer Science, Engineering, or related discipline (or equivalent experience)
- Certifications: Microsoft Role Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL, etc.
- Experience with ConnectWise (Manage, Automate, Control), SCCM, or similar service management systems
- Subject matter expertise in specific technologies (e.g., Microsoft, VMware, Citrix, Cisco)
- MSP experience
Full description
Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.
Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.
If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!
How you’ll make an Impact
As the Systems Engineer (SE) you will primarily focus on project planning and design, implementation, documenting, and supporting a wide variety of client IT projects and initiatives. Strong customer relations and follow-up to ensure that service has been completed to customer's satisfaction are a must. You’ll need to be a team player, yet work well independently, and have excellent verbal and written communication skills. Responsibilities include working with Project Managers (PMs) and Senior System Engineers (SSE’s) to Implement and Deploy solutions for IT projects as well as provide network administration for client support needs when necessary.
Location and Work Expectations
- Hybrid Position – Approximately 70% remote, onsite work will be performed at client offices located throughout the Chicagoland area. The specific allocation of remote versus onsite requirements fluctuates based on project types or specific demands.
- Monday - Friday, 8am-5pm CST, scheduled afterhours/weekend work as needed.
What you will be doing
- Deploy advanced technical solutions, including but not limited to new deployments and service modifications
- Maintain minimum billable utilization of 80%
- Provide excellent support to customers remotely or onsite as needed
- Execute complex migrations and configurations
- Documenting migration and infrastructure changes and preparing for stead state support post implementation
- Communicate clearly both internally and externally to the progress, issues, and scope changes needed on projects
- Able to pivot and provide solutions when plans change or do not meet the requirements of the project
- Provide input and recommendations to the team to assist with project creation and planning