BXP
Systems Administrator
- Compensation
- Not disclosed
- Location
- Boston, MA, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Devops
- Posted
Skills
Must have
- • A minimum of two years of experience in application administration, application support, business systems analysis, or a related field preferred. • Bachelor’s degree in related field preferred. • Pr
- Physical Requirements • Regularly required to stand, walk, reach, use arms and hands to perform tasks, push or pull objects, and occasionally work in a tightly spaced area. • Regularly uses fingers to
- Internal and External Contacts • Regular verbal and written interaction with BXP employees, contractors, managed service providers, software vendors, consultants, and other technology partners.
- Reporting Structure • Reports to the Manager, Business Applications, who provides supervision, guidance, and evaluates work performance on a periodic basis.
- Salary Range
- $80,000 - $113,675. BXP offers a competitive total rewards package including base salary and annual discretionary bonus. The range represents expected base salary; compensation will be determined base
- BXP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity o
Full description
Primary Purpose of the Position
Responsible for the day-to-day administration, support, and continuous enhancement of BXP’s enterprise business applications that support critical business operations, ensuring their reliability, security, performance, and integrity. The position manages user support, maintains system security and controls, and performs application analysis, development, implementation, and ongoing support for new business initiatives and system enhancements.
Essential FunctionsApplication Administration & Operational Excellence
- Serve as a primary point of contact for applications, delivering responsive, high-quality support to business partners.
- Own the investigation and resolution of complex and time-sensitive issues affecting financial and operational processes, escalating with sound judgment when appropriate.
- Perform root cause analysis and implement permanent solutions to recurring issues.
- Maintain accurate, audit-ready application documentation and ServiceNow records, and support user onboarding, offboarding, access changes, and training.
- Coordinate with managed service providers, software vendors and other IT teams to drive timely issue resolution.
Application Reliability, Security & Governance
- Administer, configure, and monitor Oracle JD Edwards and other enterprise and SaaS applications to ensure stability, security, and optimal performance.
- Support application maintenance, upgrades, patching, and releases while minimizing business disruption.
- Administer users, roles, and security in accordance with segregation-of-duties principles, internal controls, and compliance requirements.
- Produce and analyze data integrity, security, and access review reports to strengthen internal controls and support audit readiness.
Support Project Delivery
- Provide project management support on assigned projects and improvement initiatives while contributing to larger cross-functional efforts.
- Collaborate with stakeholders at all levels, from end users to senior leadership, to drive projects to successful outcomes.
- Write clear functional and technical requirements that bridge the gap between business customers and technical teams, and partner with the Application Development team from design through delivery.
Support Business Process Optimization
- Develop an end-to-end understanding of business processes, including workflows, handoffs, decision points, exceptions, controls, systems, and data flows.
- Assist with the creation of current-state and future-state process flows to identify opportunities for improvement, standardization, and automation.
- Help design, build, and support solutions using Microsoft Power Platform, SharePoint, Copilot, and other approved tools.