Systems Administrator - HCM

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The Systems Administrator - HCM (Workday) is responsible for managing and maintain the HCM systems.

Responsibilities:

• Manages, maintains, configures, and implements applications and systems including support. Troubleshooting of incidents. Ensures system compliance, security, and licensing.
• Creates and maintain system documentation, procedures, and policies. Performs complex Workday HCM configuration changes, creates test scripts, and tests to ensure all processes work according to the pre-determined goals.
• Research, designs, tests and implements configuration changes resulting in process improvements.
• Serves as a lead subject matter expert for Workday HCM and applies knowledge to maintain effective system utilization and accuracy.
• Supports assigned Workday module(s) including managing Workday Semi-Annual Releases. Monitors system performance and proactively address any issues, coconsciously seek opportunities to enhance system process and improve user experience.
• Tracks, schedules, plans, and executes on scheduled upgrades. Coordinates projects including managing project plans, gathering statuses, and sending status reports.
• Identifies and documents requirements for configuration changes. Articulates project expectations to team members.
• Identifies, tracks, monitors, and communicates on project-related issues, including scope changes that occur during projects.
• Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
• Investigates, triages, and troubleshoots escalated issues and system outages. Performs root cause analysis and exercises appropriate problem management strategies.
• Manages vendors during incidents, enhancements, or maintenance of the application.

Requirements:

• High school diploma or GED required.
• Bachelor’s degree in business administration, HR Management, Information Systems, and/or Computer Science preferred.
• Workday HCM Core Certification or other relevant Workday Module Certifications
• Minimum five (5) years of experience in HR Business Systems, Applications Management, and/or related field
• Minimum three (3) years of experience in HRIS business administration; understanding of human resources concepts, processes, and procedures