Systems Administrator – Information Transport Service (ITS)
Systems Administrator who operates and maintains the DoD Enterprise Information Transport Service (ITS) node for DISA J-9 at the Pentagon, handling secure organizational messaging, message routing, and queue monitoring between DoD and the Intelligence Community. Works on-site in Microsoft Windows Server or Red Hat Linux environments, requiring US citizenship, an active Secret clearance, and DoD 81
- Compensation
- $105K–$150K / yr
- Location
- Arlington, VA, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Devops
- Posted
Skills
Must have
- 7 years IT/Information Processing experience, including 6 years specialized enterprise IT systems support
- Systems administration experience supporting DoD or IC messaging, directory, or secure data transport systems
- Windows Server administration and/or Red Hat Enterprise Linux administration
- Experience administering message routing configurations, including routing database and PLA tables
- Familiarity with ACP-128, DOI-103, and DOI-103s message formats and precedence handling
- Experience troubleshooting serial circuit communications and TCP-based message transport protocols
- Working knowledge of PKI, CAC and soft certificate authentication, certificate-based message signing, and TLS encryption
- Experience operating in an environment governed by an external program office with structured escalation to a Tier III authority
- Strong attention to detail and disciplined execution of daily reporting and queue monitoring routines
- Bachelor's degree in computer engineering, CIS, telecommunications, MIS, or related field, or equivalent education plus 5 recent years of documented relevant experience
- DoD 8570.01-M / DoD 8140 IAT Level II certification required prior to start
- Computing environment certification in Microsoft Server or Red Hat Linux technologies, aligned to the assigned position
- U.S. citizenship
- Active Secret clearance required at minimum (approximately half of positions require active Top Secret)
- Must reside within a commutable distance of the Pentagon Reservation / National Capital Region
- After-hours on-call support; must be able to report to the work site within 2 hours unless the incident is handled remotely
Nice to have
- Experience in a DoD or comparable large, complex enterprise IT environment
Full description
About SHR Consulting Group
SHR Consulting Group, LLC is a small business delivering enterprise IT, cybersecurity, and program management services to the Department of Defense and federal civilian agencies. We support mission-critical infrastructure at the Pentagon and across the National Capital Region, and we invest in our people through competitive compensation, professional certification support, and long-term career growth on stable, multi-year programs.
Position Summary
SHR Consulting Group is seeking a Systems Administrator to operate and maintain the DoD Enterprise Information Transport Service (ITS) node within the DISA J-9 Hosting and Compute organizational messaging portfolio. ITS is a framework of software services and network infrastructure, built on National Security Agency Application Messaging Framework technology, that transports distinct classes of information objects across the Intelligence Community and to DoD partner networks in a secure, timely, validated, and policy-compliant manner. J-9 HAC operates a classified ITS node in direct support of the NSA ITS Program Manager, providing bi-directional organizational messaging and directory support between DoD and the IC. This is a small, high-visibility team working alongside the ODNI Program Management Office, and positions are available in both Microsoft and Red Hat Linux computing environments.
Key Responsibilities:
- Provide the ODNI Program Management Office with on-site system administration in accordance with NSA Program Manager processes and procedures for the ITS environment
- Escalate complex issues with the ITS suite to the NSA Program Manager for resolution by NSA Tier III staff
- Provide profile library and message folder services, including creation and maintenance of custom profiles for all users, enabling advanced message filtering requirements for both IC and DoD users
- Enable users to connect to and utilize existing infrastructures, supporting interoperability between differing protocols and formats with enhanced legacy message processing and conversion
- Monitor email interfaces to ensure messages are being processed, using multiple configuration options, Legacy Gateway, and Border Clients
- Identify, analyze, and resolve problems with configured ITS Data Secure Transport (DST), serial circuit communication ports, message routing database tables, Plain Language Address (PLA) database tables, and application-specific configuration database tables
- Escalate outages through J-9 HAC Event Management procedures and expand event notification to the NSA Program Manager
- Ensure the system is configured to utilize EVCP, CMX, and other TCP protocols in order to receive and send DOI-103, DOI-103s, and ACP-128 formatted messages
- Provide authentication support for Common Access Cards and soft certificates, including JAR signing, hashed user database, 3DES encryption for database options, and TLS 1.2 or other encryption standards for message transport