Systems Administrator / OT Engineer – Industrial Automation / Process Control (Managed Service Provider) – Onsite to Hybrid – Bartlett, TN (Memphis)

Systems Administrator / OT Engineer - Industrial Automation / Process Control (Managed Service Provider) – Onsite to Hybrid – Bartlett, TN (Memphis)

If you like recognition and rewards for your contributions, enjoy opportunities to advance your career, and enjoy an environment that fosters learning and development, Experitec is for you! This role offers the opportunity to see behind the scenes of the services we provide every day while interfacing with customers. You will be gaining knowledge of Emerson’s industry, leading automation technology. If that sounds like you, we are looking for high-impact employees to join our team. This is an opportunity to broaden your expertise while impacting business results as an Employee Owner.

Your Experitec career may include experiencing a broad range of opportunities including designing, supporting, and implementing projects for some of the most innovative manufacturing companies in the world. You will collaborate with the engineering team, order management, inside sales and outside sales. This position offers the opportunity to gain valuable experience by servicing customers in a variety of industries simultaneously such as chemical, power generation, refining, oil & gas, food & beverage, pulp & paper, and water.

This position is responsible for working with different clients through a series of dynamic training and development activities made up of a combination of e-learning, in-person courses and hands-on experiences in the office and at customer sites. Experitec provides strong on the job and customer service training throughout your career which may include:

• Hands-on training on our general and proprietary software.

• Opportunities to participate in teamwork and brainstorming sessions for business improvements.

• Opportunity to be mentored by experienced engineers and leaders while receiving career support from our Talent Management team.

• On-The-Job training with product and industry experts to set you up for success.

• Ongoing safety and customer service training.

• Ongoing training on various company functions as an Employee-Owner to broaden business acumen.

Opportunities to make an Impact:

The Systems Administrator / OT Engineer will make an impact through scheduled system maintenance, system design, system & network troubleshooting, interfacing with customer IT & OT teams, and addressing process control issues while working on customer sites. The primary goal of the Systems Administrator is to deliver quality solutions and services to customers using the technologies provided by Emerson, including, DeltaV, DeltaV SIS, Asset Management Systems (AMS), and other solutions.

In addition to system upgrades and maintenance responsibilities, the Systems Administrator is responsible for:

• Active Directory/DNS configuration, maintenance, and troubleshooting.

• Virtualization environment design, configuration, and maintenance.

• Support digital transformation initiatives.

• Design and support of Wireless Ethernet systems.

• Performing process control equipment installation and startup.

• Proactively learning to apply new automation products on a regular basis.

• Maintaining a positive customer relationship to identify additional system and service opportunities.

• Achieving technical knowledge of the products and services we deploy at the customer site.

• Embracing and reflecting Experitec’s Core Values.

• Serving the team through your technical knowledge and leadership.

Typical work assignments include:

• Windows-based system design, build, and administration.

• Troubleshoot Windows and Emerson system issues.

• Develop and implement control system, backup and recovery, and cybersecurity systems design.

• Perform engineering and design studies.

• Automation system project management and project administration.

What does the Experitec Systems Administrator / OT Engineer do?

The Systems Administrator/OT Engineer, as part of our Engineering Services team, works with the team to install and maintain control systems as part of process control projects. This includes system hardware design, software installation, network design, Windows system administration, virtualization, cyber security, 3rd party interfaces, data integration, and backup and recovery solutions. Systems Administrators work to establish strong relationships with Experitec’s customers. Through these relationships, our Systems Administrators work directly with plant operations, process engineering, maintenance, customer IT personnel, and technical support to identify and address areas of improvement within our customers’ facilities.

This position is part of our Operational Technology (OT) team within Engineering Services with the specific title of Operational Technology Engineer I, II or III dependent on technical experience and competencies. We are always looking for strong talent and candidates with more experience than the minimum requirements are welcome to apply.

What Experitec offers:

At Experitec, we know our employees are a critical part to our overall success. We care about the wellbeing of every employee. No matter what stage of life they’re in, Experitec strives to support and care for each employee with a benefits program tailored to their needs. We pride ourselves on offering a flexible work environment ensuring our employees have the work-life balance they deserve. We believe giving our employees the resources they need to succeed in their personal lives will enable them to reach their peak performance in their professional lives.

Required Skills, Experience & Abilities:

• Bachelor's degree OR associate degree with two or more years of relevant experience OR high school diploma with five or more years of relevant experience OR equivalent combination of education and experience.

• Education or relevant work experience in Information Technology, Networking, Engineering, Electronics, Computers, and/or similar designation.

• Experience building and maintaining Virtual Environments.

• Proficient in Excel and Word.

• Ability to clearly communicate status updates to project managers and customers.

• Ability to drive for the company with a valid driver’s license and the ability to pass driving record background check.

• Ability to utilize personal vehicle for the majority of work travel AND ability to rent a car when requested by supervisor for work travel.

• Ability to independently travel locally up to 70% of the time at customer sites returning home at end of day AND up to 20% overnight travel with hotel stay(s). Including evening and weekend shifts occasionally. Flexibility to travel with little notice to meet customer needs.

• Ability to lift and move up to 50 lbs.

• Ability to work in manufacturing and data center environments with shifting and extreme temperatures.

• Ability to wear Personal Protective Equipment (PPE) as appropriate for potential environmental hazards.

Preferred Skills, Experience & Abilities:

• Track record of two or more years of success building Windows domains that address diverse system needs.

• Two or more years of experience in Administration of Windows Server Environments.

• Three or more years of experience utilizing VMWare and/or Hyper V to build and maintain virtual environments.

• Three or more years of experience working closely with project managers and customers to communicate status updates, resolve challenges and maintain alignment on project deliverables.

• Demonstrated effectiveness in developing technical strategies, driving innovation, and building cross-functional partnerships to solve business and technical problems.

• Three or more years of customer-centric work experience demonstrating record of identifying customer needs, prioritizing resources, and implementing timely and sustainable solutions.

• Experience communicating at a high level in written, oral, and presentation formats to and present results to both technical and non-technical audiences and relate to business impact.

What does Experitec do?

As an Emerson Impact Partner, we have the exclusive rights to sell and service Emerson Automation Solutions products in our defined territory. Our customers are largely manufacturing facilities and Upstream Oil & Gas. We partner with our customers to optimize the performance of their automated processes (reduce cost and increase throughput and quality), make their plants safer places to work, and/or help them reach environmental goals. Our engineered solutions include both innovative technology, products, and services. We are a group of Driven, Positive and Collaborative Employee Owners!

Benefits Package*:

• Experitec is 100% Employee Owned! Opportunity to become an employee owner and receive company stock through our ESOP (Employee Stock Ownership Plan) encouraging and rewarding long term commitment.

• Flexible work environment with Paid Time Off (PTO) including vacation, personal, holidays, parental leave and volunteer time off.

• Total Rewards Package includes both annual salary and performance incentive up to 10% based on individual and company performance.

• 401(k): Experitec matches 50% of every dollar employee contributes up to 6% of annual compensation in addition to a 3% Safe Harbor Contribution. This is a total company contribution of 6% to your retirement account.

• Benefit Plans include medical, accident/critical illness, dental, vision, disability, life insurance, Health Savings Account, Flexible Spending Account, Employee Assistance Programs, Years of Service gift cards, and Tuition Reimbursement.

• Career Development & Training Opportunities include On-The-Job training, coaching, mentoring and workshops to improve professional skills and progress toward personal career goals.

*Full details available in Benefits brochure provided to candidates prior to offer decision.

Work Authorization

Experitec does not provide immigration sponsorship (e.g., H-1B visa sponsorship) or immigration support for F-1 STEM OPT work authorization.

Equal Opportunity Employer

Experitec is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Talent Management

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Experitec is committed to providing access and reasonable accommodations in its application process for and to the extent required, for the actual position sought by the applicant for individuals with disabilities. Applicants with disabilities are encouraged to request any needed accommodation(s) using Talent@experitec.com. This mailbox is for accommodation requests and will not have visibility or be able to respond to general application or interview status requests.

To all recruitment agencies: Experitec does not accept unsolicited third party resumes for this position.

This posting will be available for application until at least September 27, 2026.

#LI-CN1