Systems Analyst

Job Summary

Reporting to the Director, Information Technology, you will partner with business stakeholders and technology teams to analyze business processes, define requirements, support application enhancements, and drive continuous improvement initiatives. You will help ensure technology solutions align with strategic objectives, support vendor-managed services, and contribute to the design, development, testing, implementation, and ongoing support of enterprise applications.

A Taste of Your Responsibilities

• Participate in business and strategy discussions to understand and document high-level business requirements.
• Communicate project status, risks, issues, and technology initiatives to key business stakeholders.
• Develop business and functional requirements, workflows, process maps, and supporting documentation.
• Prioritize requirements and enhancement requests in partnership with stakeholders.
• Collaborate with architects and technical teams to ensure solutions align with technology strategy and standards.
• Validate that business and technical requirements are met throughout the project lifecycle.
• Support problem management, issue escalation, and change management activities with outsourced technology partners.
• Assist with application design, configuration, testing, deployment, and ongoing support.
• Participate in planning, design reviews, development activities, testing, and solution implementation.
• Translate business requirements into component-level designs to support efficient development efforts.
• Develop and maintain technical documentation, operating procedures, and user guides.
• Review functional specifications, technical designs, and project deliverables for quality and completeness.
• Support development of technical specifications and system enhancement documentation.
• Provide guidance to outsourced technology resources supporting application administration and development.
• Monitor service performance and assist with vendor escalation and continuous improvement activities.
• Partner with software vendors regarding services, application lifecycle activities, and contract and license management.
• Assist with budgeting, forecasting, and tracking technology-related costs.

Ingredients Required for Your Success

• Bachelor's degree in Computer Science or a related field.
• 2+ years of Information Technology or related experience.
• Proficiency in SQL, PL/SQL, Unix shell scripting, and relational database concepts
• Curiosity, learning agility, and the ability to quickly develop new technical and business knowledge
• Experience supporting supply and inventory planning solutions, particularly Blue Yonder ESP and IO, within a CPG environment is a plus.