Systems Engineer 3 (Watch Desk) - Jira/Confluence/Rancher/Redis/NiFi/Docker/Kubernetes/AWS/Nagios/Prometheus
Senior systems engineer on a 24x7 government watch floor: monitors system health, performance, and data pipelines; investigates alerts, performs recovery actions, escalates incidents, and maintains tickets, SOPs, and metrics. Core stack includes Jira, Confluence, Rancher, Redis, NiFi, Docker, Kubernetes, AWS, and Nagios/Grafana/Prometheus on Linux.
- Compensation
- $130K–$270K / yr
- Location
- San Antonio, TX
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Software engineering
- Posted
Skills
Must have
- Must currently hold a Top Secret/SCI U.S. Government security clearance with a favorable Polygraph; all candidates must be U.S. citizens
- Twenty (20) years of experience as a Systems Engineer in programs of similar scope, type, and complexity
- Demonstrated experience in planning and leading Systems Engineering efforts
- Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline (5 additional years of SE experience may substitute)
- Security Plus Certification (or willingness to attain within 6 months)
- Experience with RTRG Mission analytics operation and use
- Monitoring OS and applications
- Troubleshooting OS, applications, dataflow, and network issues and escalating as required
- Ability to read a variety of graphs of systems information and interpret them to discern correct operations
- Good written and verbal communication skills
- Ability to dissect complex issues and generate concise, accurate status updates
- Generating metrics and reports for customers using disparate data sources
- Generating SOPs for watch desk members and/or customers
- Ability to lead a small team of watch desk shift personnel and provide meaningful guidance
- Maintain schedules as required
- Linux and command-line proficiency; hardware, software, network, and data-flow troubleshooting
- Ability to follow and maintain SOPs, prioritize incidents, and work independently in a 24x7 environment
- Experience with Jira, Confluence, Rancher, Elasticsearch, Redis, NiFi, Docker, Kubernetes, AWS, virtualization, and monitoring tools such as Nagios, Grafana, and Prometheus
Full description
Build to something to be proud of.
Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to provide the best solution. Captivation is looking for software developers who can get stuff done while making a difference in support of the mission to protect our country.
Description
Captivation Software is looking for a senior level systems engineer who will be working on the watch floor and responsible for monitoring system health, availability, performance, and data pipelines; investigating alerts and incidents; performing authorized recovery actions; escalating unresolved issues; maintaining tickets, shift logs, SOPs, metrics, and reports; providing concise status updates and effective shift handoffs.
Requirements
Security Clearance:
- Must currently hold a Top Secret/SCI U.S. Government security clearance with a favorable Polygraph, therefore all candidates must be a U.S. citizen
Minimum Qualifications:
- Twenty (20) years-experience as a SE in programs and contracts of similar scope, type and complexity is required
- Demonstrated experience in planning and leading Systems Engineering efforts is required.
- Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required
- Five (5) years of additional SE experience may be substituted for a bachelor’s degree.
- Security Plus Certification (or willingness to attain within 6 months)
Required Skills:
- Experience with RTRG Mission analytics operation and use
- Monitoring OS and Applications
- Troubleshooting OS and Applications and escalating as required
- Troubleshooting dataflow and escalating as required
- Troubleshooting network issue and escalating as required
- Ability to read a variety of Graphs of systems information and interpret them to discern correct operations
- Good communications skills written and verbal
- Ability to dissect complex issues and generate concise accurate status
- Generating metrics and reports for submission to customers using disparate data sources
- Generating SOPs for use by the members of the Watch desk and/or customers
- Ability to lead small team of WD shift personnel
- Ability to direct and provide meaningful guidance to teammates