Systems Engineer
BAU IT systems engineer at Suffolk County Council supporting Suffolk Community Libraries and later adult social care and public safety directorates — troubleshooting line-of-business applications, supporting public-use machines across 45 library sites, and implementing new solutions. Core tech: Microsoft suite, SCCM packaging, Deep Freeze, ITIL.
- Compensation
- £35.6K / yr
- Location
- Wherstead, Ipswich
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Part time
- Experience
- Not specified
- Category
- Software engineering
- Posted
Must have
- Knowledge of ITIL best practice framework
- Proven background supporting line of business applications and associated technologies
- Strong communicator with solid, demonstrable troubleshooting abilities
- Excellent customer service skills, able to focus under pressure
- Experience in an operational support role with line of business systems and back-end management
- Experience with varying technologies/applications including the Microsoft suite and hardware
- Ability to prioritise workload and manage site-to-site work schedules
- Resourceful and resilient during fast-paced change while following established policies and processes
- Willingness to travel to the 45 Suffolk Community Library sites
Nice to have
- Experience packaging in System Centre Configuration Manager and use of Deep Freeze
Full description
Suffolk County Council Address: Endeavour House, Ipswich, Suffolk IP1 2BX, hybrid and on-site working Salary: £35,570 per annum (pro rata for part time) Hours: 37 hours per week, flexible working options available Contract: Permanent At Suffolk County Council we’re passionate about improving the future for our customers, our communities and the environment. If you are too, join us as a Systems Engineer mainly supporting Suffolk Community Libraries and make a huge and meaningful impact. Your inn…