Wells Fargo
Systems Operations Manager - SRE
- Compensation
- Not disclosed
- Location
- Bengaluru, India
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 2+ years
- Category
- Sre
- Posted
Skills
Must have
- 5+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educa
- 2+ years of Leadership experience
- Experience with Platform / Production Leadership role with minimum 15 members
- Stakeholder management including Tech Partners, LOB Users, Vendors etc.
- Good working experience on ITIL, Java/ .NET / Python, CI-CD, Splunk, AppDynamics, Grafana, Ansible, ticketing tool Knowledge, SRE, OCP/Azure.
Nice to have
- Experience in ITIL / SRE: • Incident / Problem Management • Change Management & Asset Management • Configuration Management (CMDB)
Full description
About this role:
Wells Fargo is seeking a Systems Operations Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
In this role, you will:
- Manage a Systems Operations team of analysts that monitor installed systems and infrastructure
- Engage stakeholders and internal partners associated with the Systems Operations functional area
- Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks
- Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives
- Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
- Collaborate and consult with analysts, Information Technology personnel, or vendors
- Manage mid to highly experienced analysts
- Manage allocation of people and financial resources for Systems Operations
- Mentor and guide talent development of direct reports and assist in hiring
Required Qualifications:
- 5+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of Leadership experience
- Experience with Platform / Production Leadership role with minimum 15 members
- Stakeholder management including Tech Partners, LOB Users, Vendors etc.
- Good working experience on ITIL, Java/ .NET / Python, CI-CD, Splunk, AppDynamics, Grafana, Ansible, ticketing tool Knowledge, SRE, OCP/Azure.
Desired Qualifications:
- Experience in ITIL / SRE:
- Incident / Problem Management
- Change Management & Asset Management
- Configuration Management (CMDB)
- Programming/scripting experience:
- Java, JavaScript, Python, Ruby
- NodeJS, Angular
- .NET / C#
- JSON and API based integrations
- CI/CD and automation tools experience:
- Ansible, Puppet
- Apigee
- Jenkins, Git, Maven, Gradle
- SonarQube, Artifactory
- Job/Batch scheduling
- Autosys/JAWS
- Monitoring, Observability experience:
- Splunk, Elastic, Kibana
- Grafana, Prometheus
- AppDynamics, Dynatrace,