Systems Support Engineer

Job Title: Systems Support EngineerWork Location: Melbourne, FLShift: 1st – 980 Schedule Duration: 12 months Job Description:

Responsible for specialized tasks in technical writing, technical training, and instructional design/development. Specifically these tasks may include:

Develops, organizes and delivers technical training programs, related materials and/or interactive courseware for customer training.

Creates, develops, plans, writes and edits operational, instructional, maintenance or procedures for paper, multimedia or web-based publication.

Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users.

May document engineering processes and specifications.

Recommends formats responsive to technical and customer requirements.

Researches, organizes, writes, edits and produces original technical documentation.

Plans, designs, implements and maintains computer/web-based training modules.

Preferred Additional Skills:

Proficiency in using Excel and LCC modeling tools desired.

Prior experience with FAA or other government documentation standards.

Excellent communication and management skills are required, as well as the ability to work harmoniously in a team environment with government customers and other contractors.

Ability to produce clear and concise documentation of test data, and system performance using MS Word and Excel.

Ability to work in a team environment and negotiate solutions among functional groups (Manufacturing, Mechanical Engineering, Software Engineering and others) is a key success factor.

Qualifications:

Bachelor’s degree in a technology field with 10 years relevant experience required, or an Associate’s degree, graduation from a military or commercial electronics course, and at least 14 years relevant experience required.

Must be eligible to obtain a security clearance.

Notes from Intake Call:

Persons already possessing required clearances are strongly preferred (FAA & Secret)

Developing government training or defense contractor training experience a must

Henry Moran is an example of a good trainer; look him up on LinkedIn

This person will work with Engineering Team to understand the program.

They will be developing training materials vs. delivering training. Goal is for them to learn the systems to develop modules.

This is a Voice Switch/Station project for the FAA.