Tax Supervisor (FATCA/CRS/Chapter 3)

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit

About the Team and Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver seamless client experience.

As a core member of our team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Your Role:

The Automatic Exchange of Information (AEOI’) Team is seeking a supervisor who will be responsible for supervision of the central AEOI team in Toronto and for servicing AEOI clients globally. Reporting to the Manager -AEOI, the AEOI Supervisor will be responsible for coordination of AEOI services: completion of annual regulatory deliverables, engagements for existing and new clients, and ongoing client servicing.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management and communication combined with all relevant and associated team supervision and administration.

• You will Coordinate and oversee preparation by AEOI team of annual/monthly/daily deliverables, managing and monitoring timing and quality.
• Communicate daily with team and reporting lines; prepare and provide progress and status updates, escalate items to management as required.
• Review, validate and process IRS W Series forms for Chapter 3 withholding purposes.
• Review / approve deliverables and assist production where necessary.
• Provide guidance to Individual Contributor-level staff on AEOI technical items and queries.
• Manage communications and ongoing relationships with AEOI clients, their investors, and other external and internal stakeholders.
• Manage expectations and ensure that all queries are dealt with in a timely manner.
• Maintain and improve knowledge of the Automatic Exchange of Information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.
• Identify, analyze and troubleshoot classification and re-classification inconsistencies.
• Local AEOI portal registration/de-registration, communication and trouble shooting

About You:

• You are degree qualified (preferably in a discipline relevant to Financial Services)
• 3+ years’ experience in Financial Services and/or Fund Administration
• Exposure to Regulatory Compliance, FATCA/CRS, AML/KYC, and/or Investor Relations an advantage
• Proven strong client relationship skills
• Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills
• Exceptional attention to detail
• Results driven and self-motivated
• Ability to work in global teams and adapt to different communication styles
• Experience supervising, training, or supporting junior staff an advantage
• Proficient in Microsoft Office applications

Key Competencies

• Organization and Resources Management
• Leadership
• Client Relationship Management
• Communication
• Business, Technical & Commercial Awareness
• Quality and Risk Control
• Decision Making
• Developing Working Relationships with others

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.